2006
DOI: 10.1016/j.intcom.2005.06.004
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Tasks for and tasks in human–computer interaction

Abstract: It is argued that the engineering discipline of human-computer interaction (HCI) has developed over the last couple of decades in an ad hoc manner, driven by the need to solve real problems, rather than being informed by high level, general theories of the discipline. A retrospective role for general HCI theories is suggested. A start at such a general theory, which must be simple and able to encompass all the discipline of HCI's activities, is proposed, based on the concept of tasks. Tasks are characterised a… Show more

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Cited by 34 publications
(22 citation statements)
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“…The need for a multi-disciplinary approach has been acknowledged to provide better ''contextuality'' involving the users and their constructive relation with ''systems'' (Kuutti, 1995;Karat and Karat, 2003). Moreover, HCI necessitates the development of a general systems model so as to place the work in a wider context (Diaper and Sanger, 2006). The paper extends and contributes to HCI research by adopting a holistic perspective where human, organisational, and technical issues are blended successfully, to provide better contextuality and insight into the ''team working'' problem situation.…”
Section: Related Workmentioning
confidence: 99%
“…The need for a multi-disciplinary approach has been acknowledged to provide better ''contextuality'' involving the users and their constructive relation with ''systems'' (Kuutti, 1995;Karat and Karat, 2003). Moreover, HCI necessitates the development of a general systems model so as to place the work in a wider context (Diaper and Sanger, 2006). The paper extends and contributes to HCI research by adopting a holistic perspective where human, organisational, and technical issues are blended successfully, to provide better contextuality and insight into the ''team working'' problem situation.…”
Section: Related Workmentioning
confidence: 99%
“…The usage efficiency of these technologies as suitably designed for human use has been studied within the scope of human computer interactions (HCI; Diaper & Sanger, 2006).One sees the concept of HCI in the article by American physiologist J. C. R. Licklider in 1960 for the first time (Lesh, Marks, Rich, & Sidner, 2002, p. 1). Licklider (1960, p. 4) tried to explain the concept of common life (symbiosis) by giving examples of insects and trees, and defined the concept as the common experience of cooperation between two different species.…”
Section: Human Computer Interactionmentioning
confidence: 99%
“…Similarly, Diaper (1989) in his opening editorial for Interacting with Computers, and re-iterated more recently (Diaper and Sanger, 2006), suggests that the goals of the discipline of HCI are ''to develop or improve the safety, utility, effectiveness, efficiency and usability of systems that include computers".…”
Section: What Hci Is About and How It Goes About Itmentioning
confidence: 99%