“…They offer the advantage that they can happen on the job, are relevant and contextual, lend themselves well to intersectionalities, favour collaboration between colleagues, and appear less intimidating for staff. Whether case studies are fictional, authentic, or inspired by reallife situations, they demonstrate and dramatize humanity and its stories, conflicts, issues, and complexities in an easily accessible way (Davis & Wilcox, 2003;Parker, Smith, & Goldblatt, 2009). Their open-ended nature and authentic feel provide learners with the opportunity to discuss, debate, probe, role-play, evaluate, prioritize, critique, synthesize, while comparing facts, issues, and dilemmas (Barroso & Abreu, 2015;Foran, 2001).…”