Teachers’ Digital Skills in Tourism Sector to Tackle the Challenges of Tourism Enterprises

Moldovan, Anamaria

doi:10.1007/978-3-031-22375-4_33

Cited by 1 publication

(2 citation statements)

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“…This could mean revising curricula to provide more in-depth digital training and providing continuous upskilling opportunities for those already in the workforce. The aim should be not only to address current skill gaps but also to prepare the workforce for future technological developments to ensure the sector's resilience and competitiveness in the global market [29]. Subsequently, it is essential to overcome the limitations of this research and investigate in more detail the indications that administrative officers have a certain level of ignorance of information skills, especially of saving content on cloud storage, which can be linked to weaker abilities to place self-created content on a website.…”

Section: Discussionmentioning

confidence: 99%

“…However, there are no discernible gender differences in managers' ICT skills. Moldovan [29] recognized the need to improve the level of knowledge of teachers providing tourism expertise to foster entrepreneurial learning and social entrepreneurship among learners -an important factor for the sector's future development. The author has described eight key competencies to create a learning outcomes framework for the T&H sector.…”

Section: Literature Backgroundmentioning

confidence: 99%

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Skills development as an Indicator of the Serbian tourism digitalization progress

Petković,

Bradić-Martinović,

Lazić

2024

Ekonomika preduzeća

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In the tourism and hospitality sector, digital skills become one of the critical factors as they enable organizations and professionals to effectively utilize and adapt to the latest technological developments, improving the overall travel experience and/or operational efficiency of service providers. Based on the previous, this paper aims to evaluate the digital skills of supply-side stakeholders in Serbia's tourism and hospitality sector and to determine the main factors that influence their level of proficiency. By analyzing primary data from 418 respondents, the findings indicate a notable gap in advanced digital skills, which is particularly emphasized among administrative officers, primarily tourist inspectors. Additionally, multinomial logistic regression shows that the education and employment sector (catering, tourism agencies, tourism guides, tourism organizations, tourism inspectors and administrative officers) are factors associated with the level of digital skills. The results allow stakeholders to review the possibilities for improving skills, especially in the public sector, to address current skills gaps and prepare the workforce for future technological developments to ensure the sector's resilience and competitiveness in the global market.

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Section: Discussionmentioning

confidence: 99%

Section: Literature Backgroundmentioning

confidence: 99%