Team innovation in retail services: the role of ambidextrous leadership and team learning

Duc, La Anh; Tho, Nguyen Dinh; Nakandala, Dilupa; Lan, Yi-chen

doi:10.1007/s11628-020-00412-x

Cited by 25 publications

(26 citation statements)

References 41 publications

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“…Firms’ agility and business model adaption in the ICT industry is higher than the tourism service industry (Spicer 2020 ), (Umar et al 2020 ). A quick change in the actual business model mirrors a change in the club's convergence which we evidence in this study (Duc et al 2020 ; Pantano et al 2020 ; Ritter and Pedersen 2020 ).…”

Section: Discussionsupporting

confidence: 70%

“…Pandemic crisis abruptly changed micro and macro business environment affecting firms’ innovation capabilities (Lee and Lee 2020 ), agility and organization (Duc et al 2020 ) business strategy (Al-Omoush et al 2020 ; Kabadayi et al 2020 ; Pantano et al 2020 ) and technological adaptation (López-Cabarcos et al 2020 ; Yang et al 2020 ). Innovation management should strive for continuity and involvement of innovative start-ups.…”

Section: Literature Reviewmentioning

confidence: 99%

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Explaining COVID-19 shock wave mechanism in the European service industry using convergence clubs analysis

Škare

Soriano

2021

Serv Bus

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Section: Discussionsupporting

confidence: 70%

Section: Literature Reviewmentioning

confidence: 99%

Explaining COVID-19 shock wave mechanism in the European service industry using convergence clubs analysis

Škare

Soriano

2021

Serv Bus

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“…The results show that ambidexterity is developed in different organizational contexts (Revilla & Rodríguez-Prado, 2018). Different factors are addressed such as innovation (Cabeza-Pulles et al, 2020;Donada et al, 2021;Pangarso et al, 2020), learning (Duc et al, 2020;Li et al, 2020), management (Li, 2018), business models (Hu & Chen, 2016), strategies (Bustinza et al, 2020;Wu et al, 2020), structures (Nowacki & Ashby, 2020), culture (Rafailidis et al, 2017) alliances (Song et al, 2016), processes (Kwak et al, 2019) and PMS (Bedford, 2015). However, only a few of these studies focuses on the university context (Centobelli et al, 2019), where the need to link exploitation and exploration and their positive impact on innovation performance has been proven.…”

Section: Discussionmentioning

confidence: 95%

Ambidexterity in entrepreneurial universities and performance measurement systems. A literature review

et al. 2022

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The main purpose of this research is to analyze the exploration and exploitation of knowledge in universities that support innovation and entrepreneurship in their environment. For this, the Performance Measurement Systems (PMS) of the universities management are analyzed as a proxy for the implementation of the strategic vision of the universities. This study is based on a systematic literature review on the subject, supported by the technical possibilities offered by the MAXQDA (The Art of Data Analysis) program. The databases used were the following: Elsevier (Science Direct), Springer, Wiley and Taylor & Francis. The main findings suggest that organizational ambidexterity, in general, develops unevenly and from different approaches, among which innovation, learning and strategy stand out. However, organizational ambidexterity hardly develops in a university context, where most of the university activities require some knowledge of the technological frontier. Therefore, it is necessary to analyze and understand these two dimensions (exploration and exploitation) and their positive influence on entrepreneurship. In a context where the development of technology and science happens at an ever-increasing speed, a balance between exploration and exploitation is necessary, which should be reflected in the different control mechanisms in academic environments, such as the Performance Measurement Systems (PMS). The analysis of these systems will allow to know the position of the universities in the face of ambidexterity.

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“…New concepts are developed as the so-called ambidextrous leadership that drives learning and innovation in work teams depending on the behavior of leaders (Duc et al 2020). A little-studied aspect that should not be left out when analyzing productivity in organizations is the diversity and influence of gender when it comes to top management and leadership positions in teams (Luanglath et al 2019), and which is considered to be linked to the perception of ethics and culture of the place of study.…”

Section: Teamworkmentioning

confidence: 99%

A Focus on Ethical Value under the Vision of Leadership, Teamwork, Effective Communication and Productivity

Mercader

Vela

Ripoll

et al. 2021

JRFM

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The new economy and the knowledge-based society brought significant changes in all the areas of our daily lives. Also, the COVID-19 pandemic and the COVID-19 crisis implicated tremendous transformations in all the domains, on the one hand, threatening the balance of our society and, on the other hand, challenging the dynamic of the new economy development and the rhythm of the societal modernization. In these delicate times, the all-important relationship between ethics, leadership, teamwork, effective communication, productivity, and performance is brought to the attention, in particular, due to its benefits for our society, taking into consideration the pivotal advancement that a well governed relationship of this type could provide to the knowledge-based economy. The present research describes the implication of ethics in leadership, teamwork, effective communication, and productivity, which includes the application of ethical values as university graduates assume the role of each of the mentioned dimensions of study in the organizations. The absence of research that relates ethics to these four elements simultaneously was noticed. This information is essential to know how these dimensions influence the organizational level. The sample that included 410 university graduates was applied in Baja California, Mexico, and the industrial nucleus of great relevance, bordering California in the United States of America. The data was obtained using a questionnaire. A reliability and validity analysis of the measurement instrument was carried out in terms of the ethical values associated with the dimensions mentioned using the exploratory factor analysis by the principal components method. Qualitative items were also analyzed using the constant comparison method. The results obtained in this research provide a greater perspective and practical knowledge and support of usefulness and practical reality to businesspeople and employees, leaders and university graduates; and also extensive to students, teachers, and human beings in general, in order to be better prepared to give and apply solutions with their consequent ethical and productive achievements desired by all. Additionally, this current research has the purpose to raise the will to understand, at a higher level and at a more in-depth degree of knowledge, the relationship between ethics, leadership, teamwork, effective communication, productivity, and performance, in the attempt to foster a creative and innovative business environment, based on a robust and sustainable business administration and business competencies, capable to position at higher ranks the strengths, opportunities, aspirations and outcomes that today’s new economy is due to offer and diminish the dangerous effects of the COVID-19 pandemic and the COVID-19 crisis in all the domains.

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Team innovation in retail services: the role of ambidextrous leadership and team learning

Cited by 25 publications

References 41 publications

Explaining COVID-19 shock wave mechanism in the European service industry using convergence clubs analysis

Explaining COVID-19 shock wave mechanism in the European service industry using convergence clubs analysis

Ambidexterity in entrepreneurial universities and performance measurement systems. A literature review

A Focus on Ethical Value under the Vision of Leadership, Teamwork, Effective Communication and Productivity

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