Teaming Up or Down? A Multisource Study on the Role of Team Identification and Learning in the Team Diversity–Performance Link

Abstract

Prior literature paints an incoherent picture on the relationship between team diversity and performance. The current article investigates circumstances under which demographic diversity (gender and nationality) facilitates performance. Based on the categorization-elaboration model, we build a theoretical framework to demonstrate the crucial role of team learning and efficacy as mediators, and team identification as a moderator to understand how and when demographic diversity facilitates team performance. In a cross-sectional study among 72 project teams, data were collected from multiple sources (self-reports, database, and performance assessments) to obtain objective and subjective indices of team diversity and performance. Results from a multigroup structural equation model showed that team diversity facilitated performance for teams with a strong, but not a weak, collective team identity. Second, team diversity facilitated performance through increased team learning and team efficacy only for teams with a strong team identity. Finally, multisource data revealed a different pattern

Diversity climate perceptions and its impact on multicultural team innovation and performance

“…This research attempts to shed light on the ambiguous findings reported in prior literature for the team diversity and performance relationship (Van Veelen and Ufkes, 2019). We provide an insight into the factors by which team diversity can foster a positive team performance.…”

When Does Educational Level Diversity Foster Team Creativity? Exploring the Moderating Roles of Task and Personnel Variability

“…Confronted with turbulent circumstances, organizations become increasingly dependent on teams to carry out creative work to maintain the flexibility and sustained competitive advantages ( Horwitz and Horwitz, 2007 ; Kearney et al, 2009 ; Hoever et al, 2012 ; Van Dijk et al, 2012 ; Van Veelen and Ufkes, 2019 ). Despite the recognition of the importance of team creativity, which is defined as the generation of novel and useful ideas regarding products, processes, and procedures ( Amabile, 1996 ; Shin and Zhou, 2007 ), the conditions that foster team creativity require further investigation ( Shalley et al, 2004 ; Shin and Zhou, 2007 ; Hoever et al, 2012 ).…”

Processos de aprendizagem em equipe de projeto que utiliza metodologia ágil

“…Para lidar com inovações tecnológicas e mercados globalizados, o trabalho tem sido cada vez mais organizado em equipes de projeto, especialmente em organizações de Tecnologia da Informação (TI). Isto porque a estruturação por projetos possibilita maior adaptabilidade ao ambiente de trabalho complexo e à execução de tarefas dinâmicas (Veelen & Ufkes, 2019).…”

“…Nas organizações de TI, a aprendizagem de equipes tem sido crescentemente investigada (Edmondson, 1999;Kandukuri & Nasina, 2017;Harvey, Bresman, Edmondson, & Pisano, 2020) porque ela gera capacidade de resposta organizacional à mudança e vantagens em longo prazo (Edmondson, 2002). Por exemplo, existem evidências de que a aprendizagem da equipe diminui o custo de implementação de mudanças, aumenta a velocidade de entrega de produtos, a eficácia de processos operacionais (Akgün, Lynn, Keskin, & Dogan, 2014) e o desempenho da equipe (Veelen & Ufkes, 2019;Wiese & Burke, 2019). Nas equipes de projeto, a aprendizagem gera maior agilidade na identificação de problemas e soluções, bem como auxilia na redução dos custos de planejamento, projeto e implementação (Kandukuri & Nasina, 2017).…”