TeamSTEPPS for health care risk managers: Improving teamwork and communication

Abstract

Team training has been shown to improve safety culture, patient satisfaction, and clinical outcomes. Including risk managers in training on teamwork, communication, and collaboration can serve to foster a common language among clinicians and management. In addition, a measurement related to implementation in the health care setting may yield insight into the impact of training. Qualitative measurement may allow the researcher to delve deeper into how these health care facilities are using team training interventions.

TeamSTEPPS®: An evidence‐based approach to reduce clinical errors threatening safety in outpatient settings: An integrative review

“…The most common evaluation tools discussed were the TeamSTEPPS Teamwork Attitude Questionnaire and Teamwork Perception Questionnaire. Both of these tools were shown to be valid, reliable, and effective in determining readiness for TeamSTEPPS implementation as well as postimplementation success …”

“…Both of these tools were shown to be valid, reliable, and effective in determining readiness for TeamSTEPPS implementation as well as postimplementation success. [16][17][18]23,27,28 The Agency for Healthcare Research and Quality designed TeamSTEPPS with a variety of teaching modalities to allow for implementation in a variety of settings and situations. Several studies have evaluated different methods of teaching and implementation of the TeamSTEPPS curriculum including simulation-based training, virtual learning environments, in-person didactic sessions, and storytelling as a teaching strategy, 29 as well as case study reviews.…”

Health care risk managers' consensus on the management of inappropriate behaviors among hospital staff

“…Use of this information may help health care organizations prioritize and manage their resources when developing policies, standards, or trainings to address inappropriate behaviors. Further research is recommended to measure the degree of effectiveness of these recommendations, individually or combined, in managing inappropriate behaviors and improving patient safety. In this study, we looked at the problem of inappropriate behaviors from the perspective of hospital risk managers and proposed solutions that had not been identified before . Some literature studied the issue of inappropriate behaviors in health care organizations from nurses’ and physicians’ perspectives .…”

“…In this study, we looked at the problem of inappropriate behaviors from the perspective of hospital risk managers and proposed solutions that had not been identified before . Some literature studied the issue of inappropriate behaviors in health care organizations from nurses’ and physicians’ perspectives .…”

“…In this study, we looked at the problem of inappropriate behaviors from the perspective of hospital risk managers and proposed solutions that had not been identified before. 50 Some literature studied the issue of inappropriate behaviors in health care organizations from nurses' and physicians' perspectives. 14,43 Further research is needed to study the issue of inappropriate behaviors in health care organizations from the perspectives of other health care workers and/or patients.…”