Technical and Organizational Facilitating Conditions — The Antecedent Factors and Impact on the Intention to Use ERP System in Libyan Universities

Emhmed, Slem; Al-Sanjary, Omar Ismael; Jaharadak, Adam Amril; Aldulaimi, Saeed Hameed; HazimAlkawaz, Mohammed

doi:10.1109/cspa52141.2021.9377305

Cited by 8 publications

(4 citation statements)

References 36 publications

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“…As the lecturers have developed a high level of trust in the e-learning platform, service providers need to organize additional capacity building training for them in order to increase their continuous use. As a result, the facilitation conditions will be met in terms of both technical facilitating conditions and organizational facilitating conditions, [67] allowing the university to increase the desire of the lecturers to continue using the smart learning system.…”

Section: Discussionmentioning

confidence: 99%

Usage Intention of e-Learning Systems in Ghanaian Tertiary Institutions: A Case Study of the University for Development Studies

2022

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The onset of COVID-19 has triggered the mass diffusion of information technology-backed services globally. In Ghana, Universities adopted various e-learning platforms in order to sustain teaching and learning. While this is positive, not much is known about the continuous usage intention of lecturers in these Universities. Therefore, we explored this phenomenon using survey data from teaching staff at the University for Development Studies. Our results using the partial least square structural equation model suggest that facilitating factors, attitude, perceived trust, and perceived usefulness positively influence the continuous usage intention of lecturers. This can shed light on the contribution of COVID-19 as an external facilitating factor to the mass uptake of e-learning systems. Furthermore, this study confirms existing theories on the continuous usage of ICT-powered systems. Consequently, universities should have well-formulated strategic plans in order to ensure the continual usage of these systems post-COVID-19.

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Section: Discussionmentioning

confidence: 99%

Usage Intention of e-Learning Systems in Ghanaian Tertiary Institutions: A Case Study of the University for Development Studies

2022

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“…Technical facilitation conditions are identified as enablers or even barriers in the setting that determine an individual's impression of ease or trouble in performing an activity, including technological aspects. On the other side, promoting health conditions refers to the level to which a specific person thinks that a company and technological or commercial infrastructure exists to support using a device (Emhmed et al, 2021). Social influence becomes part of one of the four components of UTAUT proposed by Venkatesh et al (2003).…”

Section: Cluster 1: Erp Acceptance and Implementationmentioning

confidence: 99%

Technology Acceptance Model of ERP software in Small Business: A Systematic Literature review

Crespo¹,

Astudillo-Rodríguez²,

Chica-Contreras³

et al. 2023

Enfoque UTE

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Adopting an ERP system could become a task that does not necessarily lead to success. In this work, we have conducted a systematic review of the literature considering the technology acceptance model (TAM) in an exhaustive search of 11 scientific databases, applying the PRISMA method. A total of 341 articles were obtained, and 53 were selected as eligible. The Iramuteq tool under R was applied to perform text analysis to quantify the results. We conclude that the relevant factors to consider in implementing an ERP become the mitigation of computational anxiety. The literature identifies some strategies, such as adequate end-user formation programs, documentation, technical facilitation conditions, social influence, and organizational motivators.

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“…The service industries including HEIs are adopting Enterprise Resource Planning (ERP) to technologically innovate their business models, where ERP is emerging in several HEIs (Al-Lozi & Al-Qirem, 2021). Emhmed et al (2021) further enlightened that many universities intended to bring ERP systems in anticipation of improvement in their performance, however, the requirement set of a university varied from any other commercial service provider. Therefore, the process of implementation was also different in an educational environment.…”

Section: Technology Innovation In Universitiesmentioning

confidence: 99%

Role of Customer Participation in Technology Innovation in Higher Education Institutions (HEIs): A Qualitative Study on Value Co-Creation and Co-Destruction

Amjad

Azhar

2023

JMR

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Bringing innovation to organizations is not only considered to be a growth strategy but also a way to survive in the current technological era. Technological innovation involves customer participation and engagementfor value co-creation and co-destruction, which raises new challenges in theory and practice. It becomes more challenging in the service industry, specifically the education sector. Limited literature is available regardingdifferent roles played by the participating customers during technology innovation. Therefore, an empirical study was needed to explore the role(s) of customer participation in the entire process of co-creation, the drivers for customers’ positive engagement, and the reasons behind the negative engagement of customers while participating in technology innovation process. The negative engagement of the customers not only hinders the success of the co-creation process, rather it also causes co-destruction from multiple aspects. The current study followed the qualitative method to explore the phenomenon of value co-creation and co-destruction. In order to perform this task, semi-structured in-depth interviews were conducted with the representatives of Information and Communication Technologies (ICT) firms and Higher Education Institutions (HEIs) of Pakistan. The collected qualitative data was sorted in Nvivo 13 and thematic analysis wasperformed. The study concluded with the identification of multiple roles/dimensions of customer participation to foster or hinder the cocreation process. The major beneficiaries of the study include ICT firms and HEIs which need to re-assess their business processes. The study also contributes to the evolving theory of value co creation, while engaging the actors (customers).

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Technical and Organizational Facilitating Conditions — The Antecedent Factors and Impact on the Intention to Use ERP System in Libyan Universities

Cited by 8 publications

References 36 publications

Usage Intention of e-Learning Systems in Ghanaian Tertiary Institutions: A Case Study of the University for Development Studies

Usage Intention of e-Learning Systems in Ghanaian Tertiary Institutions: A Case Study of the University for Development Studies

Technology Acceptance Model of ERP software in Small Business: A Systematic Literature review

Role of Customer Participation in Technology Innovation in Higher Education Institutions (HEIs): A Qualitative Study on Value Co-Creation and Co-Destruction

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