Technique of Monitoring a Human Operator’s Behavior in Man-Machine Systems

Zhirabok, Alexey; Kalinina, N. A.; Shumskii, A. E.

doi:10.1134/s1064230718030103

Cited by 16 publications

(5 citation statements)

References 1 publication

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Due to increasing number of issues associated with accidents and mortality of people in automated production, the number of scientific studies related to the adaptation of technology and the external environment to the human operator is also increasing, for example (Zhirabok et al, 2018, Reason, 2009, Xu et al, 2017. We can mention many conferences held on the named issues, such as ERGONOMICS 2020 (Croatia, December 2020), the Triennial Congress of the International Ergonomics Association (Canada, June 2021) and many others.…”

Section: Research Analysis and Goals Settingmentioning

confidence: 99%

Functional networks for ergonomics and reliability tasks on the 90th anniversary of A. Gubinsky and V. Evgrafov

Lavrov

Siryk

2022

Sigurnost (Online)

View full text Add to dashboard Cite

The paper considers the tasks of discovering ergonomic reserves for increasing the reliability and efficiency of automated systems. The authors show the necessity of using the Activity Approach and the Theory of Functional Networks, developed by the scientific school of Professor Anatoly Ilyich Gubinsky. The authors describe the history of Functional Networks approach and the current state of development of the functional networks models and show the possibilities for automating the assessment of reliability of human-machine interactions. The research describes the common ergonomics issues and its effective solution by the introduction of automated procedures for the analysis and evaluation of functional networks. The authors further present the ways of using the developed models in decision support systems in the automated systems design and operation.

show abstract

Section: Research Analysis and Goals Settingmentioning

confidence: 99%

Functional networks for ergonomics and reliability tasks on the 90th anniversary of A. Gubinsky and V. Evgrafov

Lavrov

Siryk

2022

Sigurnost (Online)

View full text Add to dashboard Cite

show abstract

“…Based on this, the problem statement can be formulated as follows-on the basis of the fundamental principles of ergonomics [8][9][10][11]: (1) identify the problems of providing working conditions for operators of contact centers; (2) develop principles for constructing descriptive models of the activity of contact center operators, necessary to predict the quality of activities and substantiate measures aimed at improving working conditions.…”

Section: Problem Statementmentioning

confidence: 99%

Analysis of Working Conditions and Modeling of Activity Algorithms for Contact-Center Operators

Lavrov

Paderno

Siryk

et al. 2021

Advances in Intelligent Systems and Computing

View full text Add to dashboard Cite

The article examines the issues of ensuring the reliability of the activities of information processing operators who work in contact centers. A study of factors that reduce the effectiveness of call center operators was carried out. A method of formalized description of operators' activities based on functional networks of professor A. Gubinsky is proposed. The use of this method makes it possible to assess reliability taking into account the structure of the operators' activities and working conditions. A model is proposed to justify the number of operators, design the structure of activities and working conditions. The study can be useful to justify the feasibility of improving ergonomics in contact centers of commercial and government organizations.

show abstract

“…Many studies are devoted to the development of methods for assessing and optimizing individual elements of human-machine systems. Among them are the analysis of working conditions [26], the design of interfaces [25], anthropometry and the impact of production equipment on health and injuries [27][28][29][30][31], activity intensity [32][33][34], ergonomic expertise [35][36][37][38][39] and others [40][41][42].…”

Section: Problem Analysis and Research Goals Settingmentioning

confidence: 99%

Sustainability and reliability ensurance models for automated technological systems in chemical industry: systemic ergonomic approach

et al. 2021

View full text Add to dashboard Cite

The paper considers accidents and potential hazards of the world chemical enterprises, and provides statistics of accidents and human casualties. The authors investigate harmful factors affecting the production process and a human-operator, showing the central role of a human in the technological process (both as a source of errors and as an active element that eliminates errors, failures and cyber attacks’ consequences). We essentially consider automated technological complex as a Human-Machine-Environment system, thus a human-system approach should be applied. The authors developed a complex of systemic components and morphological models, which describe the human-machine system in the sections required for analysis, to ensure sustainable and reliable design with initial data. The authors also propose a method and information technology for interfaces’ ergonomic assessment; the principles for adaptive interfaces design; and mathematical models and information technology to assess safety and timeliness indicators of the chemical production operators’ activities. The models are based on the principles of the functional-structural theory by Anatoly Gubinsky, Vladimir Evgrafov, Akiva Asherov, Pavel Chabaneko and others, and on the mathematical apparatus of functional networks. Further, the authors develop an optimization model for decision supporting organizing the human-machine control technology, using the criterion of minimizing losses from unreliability and unsustainability. Both the models and the information technology have undergone extensive testing, including solving the tasks of: choosing the automation level for the control process; distributing functions between operators; control algorithms design; user interface design, design of agent-managers to support the operators’ activities. The results can be used as the basis for a decision support system to ensure sustainability and reliability of automated technological systems in chemical industry.

show abstract

Technique of Monitoring a Human Operator’s Behavior in Man-Machine Systems

Cited by 16 publications

References 1 publication

Functional networks for ergonomics and reliability tasks on the 90th anniversary of A. Gubinsky and V. Evgrafov

Functional networks for ergonomics and reliability tasks on the 90th anniversary of A. Gubinsky and V. Evgrafov

Analysis of Working Conditions and Modeling of Activity Algorithms for Contact-Center Operators

Sustainability and reliability ensurance models for automated technological systems in chemical industry: systemic ergonomic approach

Contact Info

Product

Resources

About