Technological turbulence, supplier market orientation, and buyer satisfaction

Terawatanavong, Civilai; Whitwell, Greg; Widing, Robert E.; O’Cass, Aron

doi:10.1016/j.jbusres.2010.09.003

Cited by 50 publications

(53 citation statements)

References 64 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The construct buyer trustworthiness is based on Doney and Cannon's (1997) scale of trust (y 1 -y 7 ) , which has been applied and verified extensively in the context of buyer-supplier relationships (Ivens, 2005;Terawatanavong, Whitwell, Widing, & O'Cass, 2011;Wagner, Coley, & Lindemann, 2011). As discussed above, five formative variables captured each of the dimensions of relative power between buyers and suppliers, namely: the supplier's estimate of the potential number of other commercial buyers for their milk (x 1 ), the perceived ease with which the supplier can switch to another main buyer (x 2 ), the perceived ease with which the buyer can replace the supplier (x 3 ), number of milking cows as a measure of supplier size (x 4 ) and whether the supplier was a member of a milk marketing cooperative (x 5 ).…”

Section: Variable Measurementmentioning

confidence: 99%

Power, buyer trustworthiness and supplier performance: Evidence from the Armenian dairy sector

Gorton

Angell

Dries

et al. 2015

Industrial Marketing Management

View full text Add to dashboard Cite

The paper presents a Multiple Indicators and MultIple Causes (MIMIC) model for explaining the relationships between buyer-seller power, buyer trustworthiness and supplier satisfaction / performance. The model draws on an organizational supply chain perspective of power and is verified using data relating to dairy farmers' relationships with their main buyer in Armenia. The analysis indicates that buyers are more trustworthy where there is greater competition for supplies. Buyer trustworthiness is also positively correlated with both the size of a supplier, as well as a supplier being a member of a marketing cooperative. Buyer trustworthiness has a positive impact on suppliers' satisfaction (regarding their relationship with their main buyer) and enhances the quality and quantity of suppliers' output.

show abstract

Section: Variable Measurementmentioning

confidence: 99%

Power, buyer trustworthiness and supplier performance: Evidence from the Armenian dairy sector

Gorton

Angell

Dries

et al. 2015

Industrial Marketing Management

View full text Add to dashboard Cite

show abstract

“…Based on the research of Jaworski [18], supplemented and modified by domestic and foreign researchers Terawatanavong [11],according to the research object and the change of environment, The Likert scale in the field of organizational behavior and strategic management is maturing. Based on the existing research, this study slightly tuned the measurement content according to the actual situation, and finally determined the form and content of the scale in the questionnaire, it is shown in Table 2.…”

Section: Measurement Of Technical Environment Turbulencementioning

confidence: 99%

Research on the Relations between Network Diversity and Innovation Performance of Small Technological Enterprises---- Moderating Effect of Technological Turbulence

Li¹,

Qiuyan²,

Yue³

2018

Proceedings of the 4th Annual International Conference on Management, Economics and Social Development (ICMESD 2018)

View full text Add to dashboard Cite

Abstract. With the deepening of social network research, network diversity has been paid more and more attention. Based on the current background of China, this paper uses the main theories and methods of social network research to explore the impact of the diversity of small enterprises' social network on innovation performance in China. First of all, analyzes the main status of cooperation of small enterprises and their social network from the inter-organizational interaction level; On this basis, put forward the hypothesis model of " social network diversity of small enterprise negatively impact on innovation performance and technological environment turbulence play a regulatory role between them" from the network level; Finally, the use of SPSS and AMOS software for empirical testing, there are two main conclusions to be drew, that social network diversity of small enterprise has a negative impact on innovation performance, and technical environment turbulence weakened such a negative impact. Literature Review Network Diversity"Network" initially originated in the field of sociology, Brass et al. defined it as a collection of nodes and a collection of representing some kind of relationships between the nodes. With the application and development of social networks, there are a series of theories to be produced, such as Weak Joint Advantage Theory [19], Mosaic Theory[20]and Structural Hole Theory [21], are used to explain the network phenomenon. Many scholars, from the "strong and weak relationship" or "structural hole" angle, analysis of the enterprise social network, Academia known as "the dispute between strong and weak relationship" and "the dispute of structural hole ", However, relative to the strong and weak relationships and structural holes, the study of network diversity is still inadequate, although the network diversity is also an important dimension of the network.According to the scholars' research, the nature of network diversity can be divided into five types: differences in technology, differences in resources and knowledge, differences in the combination of upstream and downstream industry chains, differences in partner complementarity and a combination of four differences above. In this study, the viewpoints of the majority of scholars will define the network diversity as the relative difference between the network members, which is mainly reflected in the degree of differentiation of the network subject in resources, ability, knowledge and technology. Network diversity, as one of the most important features of the network, is an emerging concept. Innovation PerformanceThere are two opposing views on the relationship between network diversity and innovation performance.A view is that network diversity is conducive to innovation: Reagans &Zuckerman[22]studies show that network diversity has a search advantage, although network diversity has a negative impact on network density, network strength and network coordination, the diversity increases diversity of perspectives and ideas, and thus en...

show abstract

“…technology turbulence, market turbulence, and competition turbulence [23]. However, this study only focuses two categories of environmental turbulence, which is technological turbulence and market turbulence because both are the most important types of uncertainty [21,22,61].…”

Section: Contingency Theorymentioning

confidence: 99%

“…Typically, some firms have lack of capacity to anticipate the turbulence on account of poor scanning of exact and reliable information about the industry condition [61]. Market turbulence is about the rate of dynamic composition of customers and their preferences.…”

Section: Contingency Theorymentioning

confidence: 99%

Moderating effect of environmental turbulence on firm’s technological innovation capabilities (TIC) and business performance in the automotive industry in Malaysia: A conceptual framework

Rahim

Zainuddin

2016

MATEC Web Conf.

View full text Add to dashboard Cite

Abstract. The dimensions that constitute the technological innovation capabilities (TIC) can be a source to improve business performance. Based on the resource-based view and contingency theory, this paper tries to propose a conceptual model to further understand the moderating role of environmental turbulence in effecting of the firm's TIC on firm's business performance in the automotive industry in Malaysia. This paper then developed into concrete research hypotheses for future studies. The conceptual model will serve to guide further research in the area, which can be expected to contribute in the development of automotive industry in Malaysia. Empirical testing of this proposed model is expected in future study using survey instrument.

show abstract

Technological turbulence, supplier market orientation, and buyer satisfaction

Cited by 50 publications

References 64 publications

Power, buyer trustworthiness and supplier performance: Evidence from the Armenian dairy sector

Power, buyer trustworthiness and supplier performance: Evidence from the Armenian dairy sector

Research on the Relations between Network Diversity and Innovation Performance of Small Technological Enterprises---- Moderating Effect of Technological Turbulence

Moderating effect of environmental turbulence on firm’s technological innovation capabilities (TIC) and business performance in the automotive industry in Malaysia: A conceptual framework

Contact Info

Product

Resources

About