Technology Adoption by Older Adults: Findings From the PRISM Trial

Mitzner, Tracy L.; Savla, Jyoti; Boot, Walter R.; Sharit, Joseph; Charness, Neil; Czaja, Sara J.; Rogers, Wendy A.

doi:10.1093/geront/gny113

Cited by 205 publications

(162 citation statements)

References 48 publications

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“…The indicator for the elderly group is significantly lower than the average (46%). This result is consistent with the evidence of broader research on common computer technology adoption (Mitzner et al, 2019), reporting that older adults usually are less technology experienced than younger ones and have "less developed mental models of how to use technologies (e.g., menu systems)." Regarding the usage of specialized software for legal services, lower level of adoption might also reflect the lower confidence of these group in AI technologies because of the higher level of experience in law and mastery in legal service delivery.…”

Section: The Experience Of Using Ai-related Technologiessupporting

confidence: 87%

Artificial Intelligence In Legal Services: State-of-Art And Users’ Expectations In Russia

Repina

2019

SSRN Journal

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Artificial intelligence is having a transformative effect on the business world. Among others, legal services industry is susceptible to these transformations, but being a part of the legal system, it adopts novelties more slowly than other service-based industries.The issue of AI acceptance for legal services is widely discussed in Russia. The opportunities and threats of AI implementation are the subjects of academic research, business enquires, experts' assessments, and professional community discussions. Still, all those pieces of evidence are biased by the objectives of specific research and methodology used, mostly have no or little empirical data to ground conclusions on. The absence of empirical evidence on the state-of-theart of AI in legal services and users' expectations on AI implementation hinders further research in various topics -from legal firms' management and legal innovations to the lawyering process and access to justice. This paper confirms expert opinions regarding AI technologies and their implementations for legal services, suggesting the cooperation of lawyer and AI in legal service rendering rather than competition. Russian lawyers appear to have the experience of using very advanced AI solutions, including those that are unavailable directly on the Russian market. The expectations of lawyers as users of AI technologies could be described as uncertain, which means that further extension of the AI implementation is still a disputable issue. JEL Classification: O33, O14, D22

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Section: The Experience Of Using Ai-related Technologiessupporting

confidence: 87%

Artificial Intelligence In Legal Services: State-of-Art And Users’ Expectations In Russia

Repina

2019

SSRN Journal

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“…Although these factors influence intention to adopt, insights into determinants of continued use over time can inform whether users experience the benefits provided by the technology. Mitzner et al (2019) found that positive initial experiences with a new technology predicted objective, continued use among older adults. Similarly, successful and effective interactions with the digital assistant appeared to influence continued use for the current participants.…”

Section: Resultsmentioning

confidence: 99%

Perceptions of Digital Assistants From Early Adopters Aged 55+

Koon¹,

McGlynn²,

Blocker³

et al. 2019

Ergonomics in Design: The Quarterly of Human Factors Applicatio

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Voice-activated digital assistants have the potential to assist adults aging-in-place with a variety of everyday tasks and leisure activities. To understand this potential, semi-structured interviews were conducted to explore perceptions and attitudes from current adult users based on the models of the unified theory of acceptance and use of technology model. Several model factors were identified as influential in the initial and continued use of the digital assistants. Results indicate the need for an effective instructional protocol to promote successful interactions during the learning phase and for continued engagement with novel abilities of the digital assistants.

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“…In recent years, we have seen the digitalization of everyday life on the back of high levels of technical innovation and the diffusion of information and communication technology (Castells, 2010). Certain segments of the population (such as older adults) often lack direct or easy access to this new technology (Mitzner et al, 2018). As a result, older adults are at risk of feeling excluded from the digital world (Hunsaker & Hargittai, 2018;van Deursen & Helsper, 2015).…”

Section: Introductionmentioning

confidence: 99%

Older adults’ perceived sense of social exclusion from the digital world

Seifert

Hofer

Rössel

2018

Educational Gerontology

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A great deal of information and many services can now be accessed digitally. In order to make use of such services, however, it is necessary to have some form of Internet access. A lack of involvement in digital society may produce new forms of social exclusion. Older adults are particularly at risk of Internet-related social exclusion, since they tend to use the Internet less than younger adults. Little is known, however, about whether this lower level of Internet use among older people is in fact accompanied by a sense of social exclusion. In order to investigate the subjective sense of digital social exclusion resulting from a lack of Internet usage, we conducted a secondary analysis of a representative, cross-sectional telephone survey of 1,037 adults aged 65 years and over and living in Switzerland. We found that 33% of "onliners" reported that they would feel socially excluded were they to stop using the Internet, compared with 14% of "onliners" who felt socially excluded on account of their lack of Internet use. Our analyses show that onliners' attitudes toward Internet use and the variety of online applications available were related to their sense of social exclusion. By contrast, offliners' attitudes toward Internet use and their feelings of loneliness in general were predictors for their sense of social exclusion as a result of not using the Internet. The results of the study as well as its implications for research and practice are discussed. AbstractA great deal of information and many services can now be accessed digitally. In order to make use of such services, however, it is necessary to have some form of Internet access. A lack of involvement in digital society may produce new forms of social exclusion. Older adults are particularly at risk of Internet-related social exclusion, since they tend to use the Internet less than younger adults. Little is known, however, about whether this lower level of Internet use among older people is in fact accompanied by a sense of social exclusion. In order to investigate the subjective sense of digital social exclusion resulting from a lack of Internet usage, we conducted a secondary analysis of a representative, cross-sectional telephone survey of 1,037 adults aged 65 years and over and living in Switzerland. We found that 33% of "onliners" reported that they would feel socially excluded were they to stop using the Internet, compared with 15% of "offliners" who felt socially excluded on account of their lack of Internet use. Our analyses show that onliners' attitudes toward Internet use and the variety of online applications available were related to their sense of social exclusion. By contrast, offliners' attitudes toward Internet use and their feelings of loneliness in general were predictors for their sense of social exclusion as a result of not using the Internet. The results of the study as well as its implications for research and practice are discussed.

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Technology Adoption by Older Adults: Findings From the PRISM Trial

Abstract: NCT01497613.

Cited by 205 publications

References 48 publications

Artificial Intelligence In Legal Services: State-of-Art And Users’ Expectations In Russia

Artificial Intelligence In Legal Services: State-of-Art And Users’ Expectations In Russia

Perceptions of Digital Assistants From Early Adopters Aged 55+

Older adults’ perceived sense of social exclusion from the digital world

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