Technology-Based Social Skills Learning for People with Autism Spectrum Disorder

User Experience Factors for People with Autism Spectrum Disorder

“…In our previous study [3], a total of eleven studies focused on developing social skills were analyzed to propose design guidelines and best practices for future technological interventions in people with ASD. Here, a total of seven design guidelines are proposed: (1) structured and predictable learning environments; (2) generalization to daily life, (3) learning dynamics: individual and collaborative; (4) engagement through activity cycles and game elements; (5) error management; (6) mixed activities; and (7) no-touch and hybrid interfaces.…”

“…In this step, we compiled and grouped the characteristics, difficulties, and affinities of people with ASD found in previous work [2,3] and information provided by the book Diagnostic and Statistical Manual of Mental Disorders [1]. Following this process, we compiled a set of 18 characteristics, difficulties, and affinities, which are shown in Table 1.…”

“…[40] [34, [38][39][40]43,45,46] Predictability "When working with people with autism spectrum disorder, it must be ensured that we provide a structured and predictable learning environment, since people with ASD have restricted and repetitive patterns of behavior, interests or verbal and non-verbal activities." [3] [3,34,…”

“…In a second literature review [3], we found studies that propose different characteristics to consider when working with people with ASD as well as others that propose guidelines and/or recommendations for designing systems for these users. However, no study presents particular UX factors for people with ASD.…”

“…We think that it is important to consider a set of specific UX factors that could facilitate UX evaluation and design. This is why, taking into account the works previously found in the literature [2,3] as well as new studies added for this research, we have designed a proposal of nine UX factors for people with ASD based on two approaches: (1) the characteristics, affinities, and needs of people with ASD, and (2) design guidelines and/or recommendations provided by studies focused on technological systems for people with ASD and/or interventions with Multiple authors have defined UX and usability models focused on providing indicators to measure "satisfaction" in the interaction between the user and the system or product. Some examples include (1) Guidance on Usability from The International Standard on Ergonomics of Human System Interaction [5], which defines three aspects to consider: effectiveness, efficiency, and satisfaction; (2) Jacob Nielsen's model [6], which describes five attributes to consider: learnability, efficiency, memorability, errors, and satisfaction;…”