Technology-Driven Tourism and Hospitality Industry as a Tool for Economic Development: A Bibliometric Analysis

Kaurav, Rahul Pratap Singh; Baber, Ruturaj; Rajput, Sneha

doi:10.1108/978-1-83982-688-720201030

Cited by 16 publications

(9 citation statements)

References 5 publications

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“…Technology has brought many changes in the way business is conducted in tourism and hospitality. Our 360-degrees critical review reveals that the magnitude of these changes is not only evident in their degree of disruptiveness, upsetting long-established economic models (Kaurav et al, 2020). It is also unprecedented in terms of the speed at which it pushes along a wave of tourism and hospitality innovations, influencing consumer cultures, preferences, choices and identities.…”

Section: Technology Benefits and Challengesmentioning

confidence: 99%

“…through the Internet (Lukanova and Ilieva, 2019) and more personalisation. This technology is forming a new reality – cost-efficient (Kaurav et al ., 2020), eco-friendly and customer-centred (Kazandzhieva and Filipova, 2019) – a bit at a time. IoT solutions have already been applied in the hospitality industry and amazing results for guests, and improvements in margins and the environment (Fennell, 2021) have been seen through guest satisfaction feedback (Shin and Jeong, 2020) and improved employee productivity (Nicolau et al ., 2020) and environmental sustainability (Fennell, 2021).…”

Section: Innovative Technologies Reshaping Business Strategiesmentioning

confidence: 99%

“…IoT solutions have already been applied in the hospitality industry and amazing results for guests, and improvements in margins and the environment (Fennell, 2021) have been seen through guest satisfaction feedback (Shin and Jeong, 2020) and improved employee productivity (Nicolau et al ., 2020) and environmental sustainability (Fennell, 2021). In addition to this, it decreased unnecessary costs and labour (Kaurav et al ., 2020). An example of this is the detection of unoccupied guest rooms by a smart energy management system which automatically reduces the energy consumed (Akdu, 2020).…”

Section: Innovative Technologies Reshaping Business Strategiesmentioning

confidence: 99%

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Charting the progress of technology adoption in tourism and hospitality in the era of industry 4.0

Buhalis,

Efthymiou,

Uzunboylu

et al. 2024

EMJB

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PurposeAmidst ongoing digital transformation, the current paper provides a 360-degree overview of technology-adoption in Tourism and Hospitality. By combining and consolidating a wide range of sources, mainly in the tourism literature, the analysis depicts how the complex technological ecosystem often enhances or hinders the successful adoption, integration and interoperability of different technologies.Design/methodology/approachThe critical review method was used to assess, analyse and synthesise existing literature in the area of digitisation in tourism and hospitality. The critical review process included a thematic analysis of the literature, where recurring themes, patterns and trends were identified towards addressing the study’s research questions.FindingsThe analysis identifies current trends, opportunities, challenges and strategies for technology adoption in tourism and hospitality, the implications for theory, practicable executive directions and avenues for further research.Originality/valueThe paper’s main contribution lies in its comprehensive identification, consideration and incorporation of all primary contemporary technological elements, and the ensuing development of a corresponding conceptual charting framework, which illustrates a multifaceted process with practical implications for various stakeholders, including businesses, authorities, consumers and employees.

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Section: Technology Benefits and Challengesmentioning

confidence: 99%

Section: Innovative Technologies Reshaping Business Strategiesmentioning

confidence: 99%

Section: Innovative Technologies Reshaping Business Strategiesmentioning

confidence: 99%

See 1 more Smart Citation

Charting the progress of technology adoption in tourism and hospitality in the era of industry 4.0

Buhalis,

Efthymiou,

Uzunboylu

et al. 2024

EMJB

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show abstract

“…The tourism and hospitality industry has been revolutionized around the world as a result of recent technological advances, particularly in ICT. The industry is undergoing a paradigm JHTI 7,1 shift, a progressive re-engineering, altering industry structure, resulting in a wide range of possibilities and threats (Kaurav et al, 2020). The increased use of technology and awareness of it has altered how travellers get information, make decisions, buy travel goods and services and get evaluations (Cranmer et al, 2020).…”

Section: Augmented Reality In Tourismmentioning

confidence: 99%

A holistic approach to augmented reality-related research in tourism: through bibliometric analysis

Hanaa¹,

Abdul²

2023

JHTI

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PurposeWith its potential to significantly improve the tourism sector, augmented reality (AR), an emerging technology, is a growing force in the field. It has attracted significant academic attention and expanded publishing options over the past 20 years. However, so far, no review has provided a comprehensive overview of AR-related research in tourism. This work uses the VOS Viewer and Bibliometrix R-package software to present a bibliometric review of the scientific literature in the area of AR-related tourism research in order to fill this gap.Design/methodology/approachThe theme of AR in tourism was searched in the Scopus database. The original search yielded 327 papers in total, which were then filtered based on the parameters. A total of 190 relevant documents were generated by the refining process. For the publications pertaining to AR in tourism, the most cited papers, prominent authors, productive journals and countries, co-authorship among countries, trending topics, thematic map, co-occurrence analysis of keywords and bibliographic coupling of documents were all looked into.FindingsThis report shows a recent rise in research on AR in the tourism industry. The top 10 studies in the topic had a combined total of 1749 citations, while the authors found three papers with more than 200 Scopus citations. Till the date of extraction, 555 writers have contributed to the field of AR in tourism, with Tom Dieck M.C., Chung N. and Jung T. receiving the most citations. According to co-authorship analysis, the UK collaborates with other countries the most. Thematic map has thrown insight into the niche themes and emerging themes in the field. Coupling analysis has revealed four major research streams in the field of AR in tourism.Research limitations/implicationsThis study can be considered as a first study to utilize a bibliometric method to address this research gap, identifying the top documents, journals and, most importantly, the future research areas identified through the thematic map analysis of keywords and bibliographic coupling.Practical implicationsHistorical growth within this discipline was made clear by an in-depth analysis of the studied themes in this area. Hence, the discovery of relatively new subjects offers scholars the chance to plan their research in this area and thereby enhance the literature. The study is also beneficial for practitioners in the tourism industry.Originality/valueThis work examined previously published publications on AR in tourism using a bibliometric analytic technique. Additionally, it contributes to the current knowledge accumulation in learning about the applicability of AR in tourism and enlightens tourism scholars on the structure of the field.

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“…Similarly, Baber et al (2022) studied the three decades of consumer ethnocentrism and deciphered themes for future researchers in the area. Kaurav et al (2020) deliberated on the components of the technology helping the tourism and hospitality industry for economic development.…”

Section: Introduction: Why Is Multidisciplinary Essential?mentioning

confidence: 99%

Trends in Multidiscipline Management Research: Past, Present and Future of FIIB Business Review

Kaurav

Gupta

2022

FIIB Business Review

Self Cite

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This study aims to guide scholars on emerging research themes and publication trends by reviewing the published intellectual contributions in the FIIB Business Review (FBR)—a multidisciplined management journal since its inception. FBR has been indexed in Scopus and Academic journal guide (AJG) and continues to achieve new heights. This article has used bibliometric analysis of the leading publication themes of the journal between 2011 and 2022. This work uses the Scopus database to find the publication trend and most impactful papers, main themes and keywords of publication, futuristic themes and target ideas for FBR. In 2021, the average citation value for three years was 2.292 compared to 0.778 in 2020. Journal of Business Research, Journal of Marketing and Journal of Finance are the top three most cited journals in FBR. The journal has shown usefulness for scholars mainly related but not limited to strategic management, marketing, organizational behaviour and finance, among others, by contributing to areas like digital transformation, team problems, organizational conflicts, COVID-19 problems, sustainability and financial crises. Areas of future research and limitations are discussed.

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Technology-Driven Tourism and Hospitality Industry as a Tool for Economic Development: A Bibliometric Analysis

Cited by 16 publications

References 5 publications

Charting the progress of technology adoption in tourism and hospitality in the era of industry 4.0

Charting the progress of technology adoption in tourism and hospitality in the era of industry 4.0

A holistic approach to augmented reality-related research in tourism: through bibliometric analysis

Trends in Multidiscipline Management Research: Past, Present and Future of FIIB Business Review

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