Telecommunications Demand in Theory and Practice

Taylor, Lester D.

doi:10.1007/978-94-011-0892-8

Cited by 203 publications

(51 citation statements)

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“…INCOME ELASTICITY / E-USAGE Perl (1983), Taylor (1994) and Taylor (2002) developed telecommunication demand models that can be addressed price and income elasticities for public phones, mobile phones and local, national and international fixed-line call as well as cross price elasticities. 19 Universal Service Obligations (USO) in this context have been thoroughly discussed in the literature.…”

Section: Mobile Adoption / Accessmentioning

confidence: 99%

Mobile telephony access and usage in Africa

Chabossou¹,

Stork²,

Zahonogo³

2009

2009 International Conference on Information and Communication Technologies and Development (ICTD)

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Abstract-This paper uses data from nationally representative household survey conducted in 17 African countries to analyse mobile adoption and usage. This paper shows that countries differ in their levels of ICT adoption and usage and also in factors that influence adoption and usage. Income and education vastly enhances mobile adoption but gender, age and membership in social networks have little impact. Income is the main explanatory variable for usage. In terms of mobile expenditure the study also finds linkages to fixed-line, work and public phone usages. These linkages need however be explored in more detail in future. Mobile expenditure is inelastic with respect to income, ie the share of mobile expenditure of individual income increases less than 1% for each 1% increase in income. This indicates that people with higher income spend a smaller proportion of their income on mobile expenditure compared to those with less income.The study provides tools to identify policy intervention to improve ICT take up and usage and define universal service obligations based on income and monthly usage costs. It help to put a number to what can be expected from lower access and usage costs in terms of market volume and number of new subscribers. Linking this to other economic data such as national household income and expenditure surveys and GDP calculation would allow to forecast the economic and social impact of policy interventions.Concrete recommendations are being made for policy interventions and regulatory measures to decrease access and usage costs.

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Section: Mobile Adoption / Accessmentioning

confidence: 99%

Mobile telephony access and usage in Africa

Chabossou¹,

Stork²,

Zahonogo³

2009

2009 International Conference on Information and Communication Technologies and Development (ICTD)

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“…In the literature, Taylor (1994) provides an extensive analysis of telecommunications demand and also raises the possibility that the subscription externality could turn negative at higher levels of penetration (I return to the issue of negative network effects in Section 7). Economides and Himmelberg (1995a) demonstrate that the critical mass is independent of the market structure.…”

Section: Subscription To Telecommunication Servicesmentioning

confidence: 99%

A Short Survey of Network Economics

Shy

2010

SSRN Journal

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“…3,17 -19 Reasons for making a wrong rate plan selection are customers ' lack of understanding of their usage requirements, persistent misperception of their actual usage or preference for high-usage rate plans to ease up their billing concerns. 18,20,21 It is not surprising to learn that only 56 per cent of American wireless customers report using all of their in-bucket minutes on a monthly basis. 22 Some customers may switch their rate plans during their tenure with the wireless carrier because they have new usage requirements or want to take advantage of the newly launched rate plans that are more attractive.…”

Section: Hypothesesmentioning

confidence: 99%

Potential moderators of the link between rate plan suitability and customer tenure: A case in the Canadian mobile telecommunications industry

Wong

2009

J Database Mark Cust Strategy Manag

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In the competitive wireless telecommunications market, customer retention has become a priority to many carriers, as they face high customer acquisition cost and high churn rate. Prior literature has found that wireless customers often subscribe to inappropriate rate plans, and thus overpay for their services. A new database marketing strategy called ' Rate Plan Optimization ' has emerged, but literature in this area is still limited. This paper aims to strengthen our understanding of this strategy by analyzing the potential moderating effects of customer ' s frequency of handset change, frequency of rate plan change, customer age and contract status on the linkage between rate plan suitability and customer tenure. The data set covers 1249 wireless users in Canada. The hypotheses are tested by factorial Analysis of Variance (ANOVA). This paper argues that except customer ' s age, all other factors being analyzed have positive moderating effects on the linkage.

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Telecommunications Demand in Theory and Practice

Cited by 203 publications

References 0 publications

Mobile telephony access and usage in Africa

Mobile telephony access and usage in Africa

A Short Survey of Network Economics

Potential moderators of the link between rate plan suitability and customer tenure: A case in the Canadian mobile telecommunications industry

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