Telehealth Adoption Among Women Post-COVID-19: Barriers, Benefits, and Long-Term Feasibility

Abstract

This study, conducted between 2022 and 2023, investigates the adoption and impact of telehealth services among women in Iraq post-COVID-19, focusing on the barriers, benefits, and long-term feasibility. Employing a mixed-methods approach, the research combined quantitative data from surveys with qualitative insights from interviews and focus groups, involving 500 women from diverse regions of Iraq. Throughout 2022 and 2023, the study assessed the extent of telehealth adoption among Iraqi women, considering a range of demographic factors, including age, socioeconomic status, and healthcare needs. Quantitative data analysis was used to identify trends in telehealth usage and influencing factors, while qualitative analysis offered an in-depth understanding of women's experiences and perceptions. The findings reveal a marked increase in telehealth adoption among Iraqi women since the COVID-19 pandemic. However, significant barriers were identified, including technological limitations, gaps in digital literacy, cultural reservations, and concerns about privacy and care quality. Despite these challenges, many participants reported notable benefits of telehealth, such as improved access to healthcare services, especially for women in remote or underserved areas, and convenience in receiving medical consultations. The research also delved into the long-term feasibility of telehealth within the Iraqi healthcare context, considering aspects such as infrastructure development, policy frameworks, and educational initiatives for users. The study concludes that while there are substantial hurdles to surmount, the advantages of telehealth, particularly in enhancing healthcare accessibility for women, are significant. To maximize the effectiveness and adoption of telehealth services in Iraq, strategic investments in technological infrastructure, coupled with targeted educational programs and policy reform, are essential.