Telemedicine in rural care part 1: developing and evaluating a nurse-led initiative

Macduff, Colin; West, Bernice; Harvey, Sylvia

doi:10.7748/ns2001.04.15.32.33.c3017

Cited by 17 publications

(23 citation statements)

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“…Consistent with Mair and Whitten, 4 this review also found that average percentages of patients defined as "satisfied" (usually on the basis of agreement with positively worded statements) are generally greater than 80%, and researchers frequently report 100% satisfaction with their service. 19,20,25,36,39,47,48,71,74,78,84,85,100,107 These findings are also consistent with the patient satisfaction literature for standard medical care, which reveals that patients tend to give high ratings of satisfaction with their healthcare. 11,13,16,111 However, these findings must be interpreted cautiously for several reasons: Given that patient satisfaction measurement is unavoidably tied to service delivery, it is difficult to disentangle the extent to which satisfaction data reflects "real" healthcare evaluation and that which is influenced by the healthcare setting.…”

Section: Patient Satisfaction Measurementsupporting

confidence: 89%

Limitations of Patient Satisfaction Studies in Telehealthcare: A Systematic Review of the Literature

Williams¹,

May²,

Esmail³

2001

Telemedicine Journal and e-Health

193

154

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The objective of this study is to provide a systematic review of studies on patient satisfaction with telemedicine. The review included empirical studies that investigated patient satisfaction with that telemedicine service. The search strategy involved matching at least one of 11 'telemedicine' terms with one of 5 'satisfaction' terms. The following databases were searched: Telemedicine Information Exchange (TIE) database, MEDLINE, Science Citation Index (SCI), Social Science Citation Index (SSCI), Psycinfo, and Citation Index of Nursing and Allied Health (CINAHL). A highly structured instrument was used for data extraction. The review included 93 studies. Telepsychiatry represents the largest portion of these studies (25%), followed by multispecialty care (14%), nursing (11%), and dermatology (8%). Real-time videoconferencing was used in 88% of these studies. Only 19 (20%) included an independent control group, including 9 (10%) randomized control trial (RCT) studies. One third of studies were based on samples of less than 20 patients, and only 21% had samples of over 100 patients. Aspects of patient satisfaction most commonly assessed were: professional-patient interaction, the patient's feeling about the consultation, and technical aspects of the consultation. Only 33% of the studies included a measure of preference between telemedicine and face-to-face consultation. Almost half the studies measured only 1 or 2 dimensions of satisfaction. Reported levels of satisfaction with telemedicine are consistently greater than 80%, and frequently reported at 100%. Progression of telemedicine services from "trial" status to routine health service must be supported by improved research into patients' satisfaction with telemedicine. Further investigation of factors that influence patient acceptance of telemedicine is indicated.

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Section: Patient Satisfaction Measurementsupporting

confidence: 89%

Limitations of Patient Satisfaction Studies in Telehealthcare: A Systematic Review of the Literature

Williams¹,

May²,

Esmail³

2001

Telemedicine Journal and e-Health

193

154

View full text Add to dashboard Cite

show abstract

“…The patients were satisfied with its convenience and appreciated the nurses’ role in explaining points that they had not understood during the consultation. Additionally, the numbers of patients treated solely by the community health nurse increased significantly, while fewer patients needed referral to a physician (Macduff, West, & Harvey, 2001). Another study compared APNs using telemedicine in three rural Missouri counties with APNs who did not utilize telemedicine.…”

Section: Telemedicine In Advanced Nursing Practicementioning

confidence: 99%

Telemedicine: Benefits to advanced practice nursing and the communities they serve

Reed¹

2005

Journal of the American Academy of Nurse Practitioners

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“…These two different meanings of technology have been mentioned in the material despite the experiences of technical problems, difficulties, and demands for knowledge and skills required by the use of technology. In general, technology was perceived as positive [24][25][26][27][28][29][30][31][32][33][34].…”

Section: Resultsmentioning

confidence: 99%

Patients’ Experiences of Technology in Care: A Qualitative Meta-Synthesis

Korhonen¹,

Nordman²,

Eriksson³

2016

Arch Nursing Pract Care

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Technology has conquered the world and also heath care as a part of it. It has stated that patients' needs and expectations have not been taken into account when using technology. From caring science point of view it is a problem to leave patients' experiences without attention. By summarizing the past qualitative studies of patients' experiences of technology in caring, the aim is to highlight the patients' perspective and increase knowledge of their experiences of technology in caring science and care as a basis for theory development. The purpose of the study is to describe patients' experiences of technology in caring. The main study question is: How do patients experience the technology in caring? The sub-study questions are: Which of the patients' experiences are caring, and which are non-caring. The results indicated that patients considered technology as a necessity or a device. Caring and nursing in the context of technology is perceived as good and caring when the technology is secure and easy to use, caring is competent and holistic, and patients' dignity is respected. Technology is perceived as non-caring when the focus in caring is only on technical interventions. More qualitative studies describing patients' experiences of technology in care are needed.

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Telemedicine in rural care part 1: developing and evaluating a nurse-led initiative

Cited by 17 publications

References 0 publications

Limitations of Patient Satisfaction Studies in Telehealthcare: A Systematic Review of the Literature

Limitations of Patient Satisfaction Studies in Telehealthcare: A Systematic Review of the Literature

Telemedicine: Benefits to advanced practice nursing and the communities they serve

Patients’ Experiences of Technology in Care: A Qualitative Meta-Synthesis

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