2003
DOI: 10.1055/s-2003-37908
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Telephone across the Life Span: An Issue for All

Abstract: The telephone is a widely used, yet highly disregarded, instrument of daily living. Census data reveal that just fewer than 3% of U.S. homes were phoneless in the year 2000. The telephone has a significant impact on society and on individuals' lives. In the context of Maslow's hierarchy of human needs, this article explores how the telephone contributes to one's general well being at different points over the life span. Federal legislation mandates telephone accessibility for all individuals in the United Stat… Show more

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Cited by 5 publications
(2 citation statements)
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“…Telephone usage is prominent in almost every household in the United States and continues to be one of the most widely used pieces of technology for people in all age groups (Mormer & Mack 2003). Telephone use is important for communication purposes and for safety reasons.…”
Section: Introductionmentioning
confidence: 99%
“…Telephone usage is prominent in almost every household in the United States and continues to be one of the most widely used pieces of technology for people in all age groups (Mormer & Mack 2003). Telephone use is important for communication purposes and for safety reasons.…”
Section: Introductionmentioning
confidence: 99%
“…The issue of effective telephone communication takes on even greater importance when considering the evolution of telehealth. Telehealth allows in-home patient care by health care providers, overcoming common issues for older adults such as difficulty with transportation (Mormer & Mack, 2003;Wakefield, 2003). Many older adults with hearing loss, however, have expressed concerns regarding their ability to effectively communicate about their health care via the telephone (Iezzoni et al, 2004).…”
Section: Discussionmentioning
confidence: 99%