TELEPHONE CARE FOR ELDERS: Physical, Psychosocial, and Legal Aspects

Guy, Delois

doi:10.3928/0098-9134-19951201-07

Cited by 10 publications

(10 citation statements)

References 8 publications

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“…Telephone counseling is an option for people for whom travel is a hardship. Several studies (Guy, 1995;Mermelstein & Holland, 1991;Miller et al, 1997;and Weiner, 1998) address telephone counseling as an alternative to face-to-face counseling. These studies found that cancer patients benefit from telephone therapy because their health problems make travel to a therapist's office difficult.…”

Section: The Use Of the Telephone In Traditional Counseling Applicationsmentioning

confidence: 99%

“…These studies found that cancer patients benefit from telephone therapy because their health problems make travel to a therapist's office difficult. Guy (1995) reported that the elderly, especially those who live in rural areas and whose circle of family and friends has diminished, have a particularly hard time finding transportation.…”

Section: The Use Of the Telephone In Traditional Counseling Applicationsmentioning

confidence: 99%

“…Telephone counseling is shown to be an effective tool in reducing anxiety among cancer patients (Mermelstein & Holland, 1991); lowincome and minority women concerning follow-up gynecological exams (Miller et al, 1997); the elderly (Guy, 1995); gay and bisexual men concerning HIV testing (Roffman et al, 1998); hypertensive patients (Bertera & Bertera, 1981); parents of young children with minor concerns (Katz et al, 1978); physically disabled (Evans et al, 1984); visually impaired (Jaureguy & Evans, 1983); smoking cessation groups ; inner-city children (Szendre & Jose, 1996); and black urban youth (Tolmach, 1985). Contrary to the afore-* Authors note.…”

Section: The Use Of the Telephone In Traditional Counseling Applicationsmentioning

confidence: 99%

“…Mermelstein and Holland (1991) recommend further research in the use of videophones to counter the lack of ability for clients and counselors to see one another. Guy (1995) recommends examination of reimbursement and other policy implications. Miller et al (1997) suggest further studies to identify subgroups of patients most and least likely to benefit from telephone counseling.…”

Section: International Publicationsmentioning

confidence: 99%

“…Several researchers recommend quality control research focusing on educational and service strategies in order to structure responses to telephone callers to improve services (Levy et al, 1980;Katz et al, 1978;Leed-Kelly et al, 1996;. Guy (1995) states that examination of reimbursement and other policy implications is warranted. Jaureguy and Evans (1983) recommend further research to discover ways to offer support to the visually impaired.…”

Section: International Publicationsmentioning

confidence: 99%

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The Use of Telephone and on Line Technology in Assessment, Counseling, and Therapy

Masi¹,

Freedman²

2001

Employee Assistance Quarterly

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With the technological explosion has come new ways of providing counseling services. The use of telephone, on line, and video for counseling is increasing at a rapid rate. In the last few years, the need for reducing the costs of providing services to those who are not near counseling centers; those that have time and scheduling restraints; as well as a host of other issues have increased the interest in other approaches besides face-to-face. As a response, the utilization of technology in new and innovative ways has emerged. The telephone and video have become common tools in providing services in the fields of medicine, counseling, and Employee Assistance. With this new technology, ethical questions arise, as well as regulatory and professional issues. A few of the professional organizations have done preliminary work on standards to regulate their members' utilization of the telephone and other technologies. An exploration of the literature gives the reader a panoramic view of the history and the trends of the new technology of telephonics.

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Section: The Use Of the Telephone In Traditional Counseling Applicationsmentioning

confidence: 99%

Section: The Use Of the Telephone In Traditional Counseling Applicationsmentioning

confidence: 99%

Section: The Use Of the Telephone In Traditional Counseling Applicationsmentioning

confidence: 99%

Section: International Publicationsmentioning

confidence: 99%

Section: International Publicationsmentioning

confidence: 99%

See 3 more Smart Citations

The Use of Telephone and on Line Technology in Assessment, Counseling, and Therapy

Masi¹,

Freedman²

2001

Employee Assistance Quarterly

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Effective and accessible telephone-based psychotherapy and supervision.

Rowen

Giedgowd

Baran

2022

Journal of Psychotherapy Integration

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The COVID-19 pandemic forced clinics to quickly shift service provision and supervision of students to remote operations. Mental health services for people facing barriers, including those who live in extreme poverty, remain a critical need, especially when considering the direct and indirect consequences of a global health crisis. The focus of this paper was to examine the effectiveness of psychotherapy treatment and clinical supervision, via telephone delivery (i.e., audio-only calls), from March to July of 2020 in a university training clinic, which primarily serves a low-income, community population. Participants (n = 33) were ethnically diverse, adult, outpatient psychotherapy clients from a large, urban setting and the university community. Primary diagnoses included major depressive, anxiety, and posttraumatic stress disorder. Student clinicians (n = 14) were novice psychotherapy providers, mostly in their second or third year of training. Qualitative data indicated that 1third of clients met treatment goals and successfully terminated during this period, while another third made significant progress toward these goals (operationalized as objective observations by the clinician and supervisor, self-reported changes by the client, and observations by the clinician and supervisor of in-session skill use). Smaller proportions of the sample were referred out for relocation or rotation changes, dropped out of care prematurely, or were transferred to a higher level of care. Clinician report of supervision alliance (SWAI-T), satisfaction, and other supervisory variables during remote supervision were comparable to in-person supervision and reflected good alliance and satisfaction for both modalities. These data suggest that use of audio-only calls for supervision and treatment provision can be effective for training and care, especially when clients have established therapeutic relationships with their clinicians. As telehealth services and remote training are likely to expand into the future, these findings provide preliminary support for the use of this modality as an option for clients with significant barriers to access and sufficient supervisory support to novice clinicians. Public Significance StatementMental health services for people facing barriers, including those who live in extreme poverty, remain a critical need during the COVID-19 pandemic, especially when considering the direct and indirect consequences of a global health crisis. Ensuring that a vulnerable population has access to high-quality mental health is crucial during the pandemic, as many individuals in this group do not have simultaneous access to all of the resources needed to migrate to a video telehealth platform for therapy sessions. Therefore, the aim of this paper is to contribute to the literature on the effectiveness of telephone-only telehealth service delivery by novice clinicians to provide an evidence-based approach for increasing access to needed care among community-based clients, often living in poverty.

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Effective nursing documentation and communication

Teytelman

2002

Seminars in Oncology Nursing

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TELEPHONE CARE FOR ELDERS: Physical, Psychosocial, and Legal Aspects

Cited by 10 publications

References 8 publications

The Use of Telephone and on Line Technology in Assessment, Counseling, and Therapy

The Use of Telephone and on Line Technology in Assessment, Counseling, and Therapy

Effective and accessible telephone-based psychotherapy and supervision.

Effective nursing documentation and communication

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