Telephone surveys as a method for obtaining dietary information: A review

Fox, Tracy; Heimendinger, Jerianne; Block, Gladys

doi:10.1016/s0002-8223(21)00715-x

Cited by 69 publications

(3 citation statements)

References 16 publications

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“…While face-to-face interviews are generally more costly than self-administered questionnaires and telephone interviews. 17,18 response rates for face-to-face interviews were considered superior to the other two modes. 17,19 Except for surveys which ask sensitive questions, response rates for self-administered questionnaires and phone interviews are often comparable.…”

Section: Discussionmentioning

confidence: 99%

Effects of Survey Mode on Results of a Patient Satisfaction Survey at the Observation Unit of an Acute Care Hospital in Singapore

Molina¹,

Lim

Seow

et al. 2009

Ann Acad Med Singap

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Introduction: Over the years, surveys have become powerful tools for assessing a wide range of outcomes among patients. Healthcare managers and professionals now consider patient satisfaction as an outcome by itself. This study aims to determine if results of a patient satisfaction survey are affected by the manner by which the survey instrument is administered. Materials and Methods: A patient satisfaction survey was conducted from May 2006 to October 2007 in a tertiary level acute care facility. All patients admitted to the observation unit during the study period were invited to participate. Using a contextualised version of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospital Survey, data was collected through either a phone interview, face to face interview or self-administered questionnaire. Each of these survey modes was administered during 3 different phases within the study period. Results: Eight hundred thirty-two (832) patients were included in the survey. Based on results of univariate analysis, out of the 18 questions, responses to 11 (61.1%) were related to survey mode. Face-to- face interview resulted in the greatest proportion of socially desirable responses (72.7%), while phone interview yielded the highest proportion of socially undesirable responses (63.3%). After controlling for possible confounders, logistic regression results showed that responses to 55.6% of the questions were affected by survey mode. Variations in response between phone interview and self-administered questionnaire accounted for 87.5% of the observed differences. Conclusions: Researchers must be aware that the choice of survey method has serious implications on results of patient satisfaction surveys. Key words: Methods, Patient satisfaction, Surveys

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Section: Discussionmentioning

confidence: 99%

Effects of Survey Mode on Results of a Patient Satisfaction Survey at the Observation Unit of an Acute Care Hospital in Singapore

Molina¹,

Lim

Seow

et al. 2009

Ann Acad Med Singap

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“…The choice of the mode of data collection depends upon a number of factors including the data that are actually required, cost implications, amount of time available and any data validation requirements. In addition, the mode of data collection will have a direct effect upon the response rate for the study where subjects are being approached to participate, with postal questionnaires tending to have lower response rates, from around 50% to 80% (Cartwright, 1988), (McHorney et al 1994), (Mickey et al 1994), (Fox et al 1992), (Brambilla and McKinlay, 1987), (O'Toole et al 1986), (Siemiatycki, 1979) and face-to-face interviews optimising response rates to in excess of 95% (Donovan et al 1997), (Cartwright, 1988), (McHorney et al 1994), (Mickey et al 1994), (Fox et al 1992), (Brambilla and McKinlay, 1987), (O'Toole et al 1986), (Siemiatycki, 1979), (Draper et al 1999). As reported in section 2.4.2 on information bias, data may be collected from different sources for validation purposes, for example, to use data from medical notes to validate data collected at face-to-face interviews.…”

Section: Standardisation Of Data Collectionmentioning

confidence: 99%

Recreational Drug Use: A Major Risk Factor for Gastroschisis?

Draper

Rankin

Tonks

et al. 2008

American Journal of Epidemiology

120

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The authors tested the hypothesis that the birth prevalence of gastroschisis is positively associated with use of recreational drugs in early pregnancy. A matched case-control study was carried out in three regions of the United Kingdom over the period January 2001 through August 2003. For each case, three liveborn controls were matched by initial intended place of delivery, region, and maternal age. Maternal hair analysis provided independent verification of recreational drug use. Conditional logistic regression was used to estimate mutually adjusted odds ratios. Estimates were revised using data from hair analysis. Statistically significant adjusted odds ratios for gastroschisis were associated with first-trimester use of 1) any recreational drug (odds ratio (OR) = 2.2, 95% confidence interval (CI): 1.2, 4.3) and 2) vasoconstrictive recreational drugs (defined as cocaine, amphetamines, and ecstasy) (OR = 3.3, 95% CI: 1.0, 10.5). Other significant exposures included aspirin use (OR = 20.4, 95% CI: 2.2, 191.5), cigarette smoking (OR = 1.7, 95% CI: 1.1, 2.6), and prior history of gynecologic infection/disease (OR = 2.6, 95% CI: 1.2, 5.6). Recreational drug use is a significant risk factor for gastroschisis and is one of a constellation of potentially preventable exposures which include cigarette smoking, aspirin use, and history of gynecologic infection/disease. Maternal hair analysis proved an acceptable and valuable method of independently verifying recreational drug use.

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“…This approach possessed a high potential to improve nutrition consequences (4) and to assisted reducing disease transmission during the COVID-19 pandemic (5). The advantages were also cost-effectiveness of interview approach for assessing usual dietary intakes and the capability of gathering data from a large number of individuals in geographic areas with widely scattered populations (6,7). Therefore, telenutrition can be a gadget to detect nutritional status during outbreak of coronavirus disease (8).…”

Section: Introductionmentioning

confidence: 99%

Could Telenutrition Be Applied Interchangeably with the Face-to-Face Interview for Dietary Intake Assessment in Patients with Type 2 Diabetes During the COVID-19 Pandemic?

Mahmoodi

Kazemian

Asaadi

2023

Journal of Kerman University of Medical Sciences

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Background: COVID-19 pandemic has caused limitations, in patients’ accessibility in clinical and research settings. We sought whether telenutrition could be applied interchangeably with face-to-face interview for dietary intake assessment by 24-hour recall in patients with type 2 diabetes mellitus (T2DM) during the COVID-19 pandemic. Methods: Sixty-eight females with T2DM aged 50-55 years were enrolled randomly in a descriptive-analytic cross-sectional study. The patients completed three consecutive 24-hour dietary recalls. The first one was a face-to-face interview, and the subsequent two recalls were conducted by telephone call. The total energy and 18 selected nutrients intake were calculated for the three interviews. Results: The mean (±SD) age of participants was 53.97±2.14 years. The face-to-face interview resulted in significantly higher total energy and 18 selected nutrients intake than the two telenutrition interviews (P value range: 0.031 - 0.001). No significant differences were found between the data provided from the two telenutrition interviews. Conclusion: Telenutrition underreports and underestimates the total energy and nutrient intakes compared with the face-to-face interview in the 24-hour dietary recall. Therefore, it cannot be recommended to be applied interchangeably with a face-to-face interview for dietary intake assessment during the COVID-19 pandemic, especially in patients whose nutrition assessment is of clinical importance. A combination of the two methods using new communication applications (e.g. WhatsApp) may cover the defects of telenutrition method.

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Telephone surveys as a method for obtaining dietary information: A review

Cited by 69 publications

References 16 publications

Effects of Survey Mode on Results of a Patient Satisfaction Survey at the Observation Unit of an Acute Care Hospital in Singapore

Effects of Survey Mode on Results of a Patient Satisfaction Survey at the Observation Unit of an Acute Care Hospital in Singapore

Recreational Drug Use: A Major Risk Factor for Gastroschisis?

Could Telenutrition Be Applied Interchangeably with the Face-to-Face Interview for Dietary Intake Assessment in Patients with Type 2 Diabetes During the COVID-19 Pandemic?

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