Telephone Versus Face-to-Face Interviews

Vogl, Susanne

doi:10.1177/0081175012465967

Cited by 162 publications

(67 citation statements)

References 37 publications

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“…Este "error de cobertura" generaría una pérdida de representatividad de la información obtenida por medio de encuestas telefónicas (Díaz de Rada, 2001). Aunque existe evidencia que sugiere resultados similares utilizando encuestas telefónicas y presenciales (Galán, Rodríguez-Artalejo & Zorrilla, 2004;Vogl, 2013), en el futuro sería provechoso replicar el estudio utilizando otras alternativas de recolección de datos (e.g., autoadministrado).…”

Section: Discussionunclassified

Desarrollo y validación de una escala para medir satisfacción con los recursos laborales

Spontón

Trógolo

Castellano

et al. 2019

Sumapsi

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Resumen En los últimos 30 años la investigación empírica ha mostrado consistentemente la influencia positiva de los recursos laborales en el bienestar y desempeño de los trabajadores. Sin embargo, se ha señalado que estos resultados positivos se asocian más con la satisfacción percibida que con los recursos provistos por la organización. En esta línea y tomando como referencia el modelo HERO se diseñó un instrumento para medir la satisfacción con los recursos laborales. Los análisis factoriales exploratorio y confirmatorio utilizando muestras de 492 y 508 trabajadores, respectivamente, respaldaron las cuatro dimensiones teóricas propuestas: satisfacción con los recursos de tarea, satisfacción con los recursos de equipo, satisfacción con los recursos de líder y satisfacción con los recursos de la organización. Se obtuvieron índices satisfactorios de consistencia interna y de fiabilidad del constructo, y evidencias de validez test-criterio con medidas de engagement y burnout. Se discute el valor práctico del nuevo instrumento y algunas sugerencias tendientes a examinar en mayor profundidad sus propiedades psicométricas.

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Section: Discussionunclassified

Desarrollo y validación de una escala para medir satisfacción con los recursos laborales

Spontón

Trógolo

Castellano

et al. 2019

Sumapsi

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“…Although visual cues cannot be obtained during telephone interviews [27, 28], results compared between telephone and face-to-face interviews are very similar [29]. In order for the interviewee to feel they could speak openly and not be influenced by a pre-existing relationship with the interviewer, the interviewer had not facilitated the training or had any previous contact with the participants.…”

Section: Methodsmentioning

confidence: 99%

Exploring why a complex intervention piloted in general practices did not result in an increase in chlamydia screening and diagnosis: a qualitative evaluation using the fidelity of implementation model

et al. 2017

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Background Chlamydia trachomatis (chlamydia) is the most commonly diagnosed sexually transmitted infection (STI) in England; approximately 70% of diagnoses are in sexually active young adults aged under 25. To facilitate opportunistic chlamydia screening in general practice, a complex intervention, based on a previously successful Chlamydia Intervention Randomised Trial (CIRT), was piloted in England. The modified intervention (3Cs and HIV) aimed to encourage general practice staff to routinely offer chlamydia testing to all 15–24 year olds regardless of the type of consultation. However, when the 3Cs (chlamydia screening, signposting to contraceptive services, free condoms) and HIV was offered to a large number of general practitioner (GP) surgeries across England, chlamydia screening was not significantly increased. This qualitative evaluation addresses the following aims:Explore why the modified intervention did not increase screening across all general practices.Suggest recommendations for future intervention implementation. MethodsPhone interviews were carried out with 26 practice staff, at least 5 months after their initial educational workshop, exploring their opinions on the workshop and intervention implementation in the real world setting. Interview transcripts were thematically analysed and further examined using the fidelity of implementation model.ResultsParticipants who attended had a positive attitude towards the workshops, but attendee numbers were low. Often, the intervention content, as detailed in the educational workshops, was not adhered to: practice staff were unaware of any on-going trainer support; computer prompts were only added to the female contraception template; patients were not encouraged to complete the test immediately; complete chlamydia kits were not always readily available to the clinicians; and videos and posters were not utilised. Staff reported that financial incentives, themselves, were not a motivator; competing priorities and time were identified as major barriers.ConclusionNot adhering to the exact intervention model may explain the lack of significant increases in chlamydia screening. To increase fidelity of implementation outside of Randomised Controlled Trial (RCT) conditions, and consequently, improve likelihood of increased screening, future public health interventions in general practices need to have: more specific action planning within the educational workshop; computer prompts added to systems and used; all staff attending the workshop; and on-going practice staff support with feedback of progress on screening and diagnosis rates fed back to all staff.Electronic supplementary materialThe online version of this article (doi:10.1186/s12875-017-0618-0) contains supplementary material, which is available to authorised users.

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“…On the other hand, they can reduce the visual power imbalance between interviewer and participant (Vogl 2013). In this study, conducting telephone interviews was not seen as a compromise in terms of data quality but as an appropriate choice for participants who lead a busy working life.…”

Section: Interview Proceduresmentioning

confidence: 96%

Enabling healthy food choices in the workplace: the canteen operators’ perspective

Price

Bray

Brown

2017

IJWHM

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Management AbstractPurpose: Employees eat regularly in workplace foodservice settings, thus the food served can significantly impact their overall diet. Workplace foodservice providers are facing several challenges, including changing consumer demands, partial blame for high levels of obesity and the delivery of accessible information that can encourage healthier food choices. This paper explores the industry perspective on consumer information needs and will assess the challenges faced by foodservice providers in terms of responding to these in a workplace setting. Methodology:A qualitative approach was adopted, involving ten in-depth semi-structured interviews with contract catering managers in the UK and Germany. Social Implications: The provision of enhanced dish information has been found to influence consumers' to make more healthful selections. This is an important public health issue given the growing rates of obesity and diabetes type 2.Originality: This study makes an original contribution by exploring the industry perspective on consumer needs for information and on how this information can be provided.

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Telephone Versus Face-to-Face Interviews

Cited by 162 publications

References 37 publications

Desarrollo y validación de una escala para medir satisfacción con los recursos laborales

Desarrollo y validación de una escala para medir satisfacción con los recursos laborales

Exploring why a complex intervention piloted in general practices did not result in an increase in chlamydia screening and diagnosis: a qualitative evaluation using the fidelity of implementation model

Enabling healthy food choices in the workplace: the canteen operators’ perspective

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