Telesupervision‐of‐supervision across national boundaries: United States and China

Duan, Changming; Falender, Carol A.; Goodyear, Rodney K.; Qian, Mingyi; Jia, Xiaoming; Jiang, Guangrong

doi:10.1002/jclp.22723

Cited by 14 publications

(27 citation statements)

References 13 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Barriers often include difficulty with technology (e.g., access to technology and internet; low bandwidth); limited familiarity with or openness to telemental health; scheduling across time zones; and the loss of nonverbal communication typically available for in-person interactions [28,35]. In addition, consultation/supervision often requires cultural competency, with an avoidance of a colonial approach to transcultural consultation/supervision, and an awareness of language differences, cultural expectations and norms, but also attention to differences in ethical codes and regulations [35,36]. Indeed, clear expression of emotions and mental health concerns may get lost in transcultural tele-consultation/supervision given cultural differences in emotions, mental health, and feeling self-conscious when speaking to a computer-based video camera.…”

Section: The Role Of Technology and Telemental Health In Disaster Resmentioning

confidence: 99%

The Role of Telemental Health, Tele-consultation, and Tele-supervision in Post-disaster and Low-resource Settings

Augusterfer

O’Neal

Martin

et al. 2020

Curr Psychiatry Rep

View full text Add to dashboard Cite

Purpose of Review The goal of this paper was to review recent literature and provide recommendations regarding the use of telemental health, with a focus on tele-consultation and tele-supervision in post-disaster and low-resource settings, including the impact of COVID-19. Recent Findings The latest research on mental health needs in low-resource settings has identified a high need for mental health services for difficult-to-reach and underserved populations. Research on tele-consultation and tele-supervision was reviewed and found that tele-consultation and tele-supervision to be an effective modality for insuring quality mental health care delivery in low-resource settings. Additionally, two case studies were included which illustrate the use of both tele-consultation and telesupervision in low-resource low-and middle-income settings. Summary The paper concludes that tele-consultation and tele-supervision hold the promise to narrow the gap in quality mental health services in low-resource settings so often impacted by disaster and conflict. The authors recommend that telemental health training be developed that specifically enhances consultants' and supervisors' skills in tele-consultation and tele-supervision.

show abstract

Section: The Role Of Technology and Telemental Health In Disaster Resmentioning

confidence: 99%

The Role of Telemental Health, Tele-consultation, and Tele-supervision in Post-disaster and Low-resource Settings

Augusterfer

O’Neal

Martin

et al. 2020

Curr Psychiatry Rep

View full text Add to dashboard Cite

show abstract

“…Some of these will likely parallel activities done in FtFS, but some may be unique to OTS. The ability to provide supervision-of-supervision online also has the possibility of expanding the pool of competent supervisors around the world (Duan et al, 2019).…”

Section: Discussionmentioning

confidence: 99%

Online Telesupervision: Competence Forged in a Pandemic

Watters

Northey

2020

Journal of Family Psychotherapy

View full text Add to dashboard Cite

Online telesupervision (OTS) is synchronous (real-time) audio and video interactions between a supervisor and a clinician who are not in the same physical location. The COVID-19 pandemic created an abrupt pivot to OTS, requiring systemic supervisors and clinicians to adopt and utilize technologies which were unfamiliar to many. To facilitate the effective adoption and implementation of OTS we draw attention to three distinct competencies critical to the effective use of OTS: technological, contextual, and relational. These competencies are in no way exhaustive but lay the ground work for systemic supervisors to engage and connect with supervisees using video conferencing technology. In addition to the competencies, specific techniques and strategies are suggested to assist supervisors hone their skills in OTS and subsequently improve the quality and effectiveness of supervision in a virtual environment.

show abstract

“…The global CERTAIN team met monthly through a remote conferencing service (Zoom Video Communications, Inc.) that included mechanisms for complying with the Health Insurance Portability and Accountability Act (HIPPA) and offered remote conferencing services with cloud computing [6]. We used process mapping, phone calls, emails, in-person meetings, and social media communication to encourage timeliness in completion of each stage of the study.…”

Section: Measure Phase: Duration Of Each Implementation Stagementioning

confidence: 99%

Implementation of a Global Quality Improvement Project in 20 Countries: A Case Study

Coville

Barwise

Kashyap

et al. 2019

Preprint

View full text Add to dashboard Cite

Background: The Checklist for Early Recognition and Treatment of Acute Illness and Injury (CERTAIN) study is a before-and-after clinical quality improvement study involving 20 countries. Our aim was to describe the challenges and solutions for study implementation across various intensive care units.Methods: After local institutional review board approval, each study center had a setup period before patient data were collected. Each center was required to accomplish 4 stages: baseline data collection, remote simulation training, local implementation, and postimplementation data collection and maintenance of process of care. We measured the time required to complete each study stage and used the Define, Measure, Analyze, Improve, and Control (DMAIC) framework to identify the challenges encountered during each stage and guide improvement strategies to facilitate implementation of CERTAIN.Results: Between June 2012 and December 2017, 55 centers from 20 countries were recruited to participate. The time to complete each stage at different centers varied significantly. The most common domains in which challenges occurred were 1) leadership support and team building, 2) communication, 3) work environment culture, 4) language barriers, 5) infrastructure and technology, and 6) sustainability. Obstacles in these 6 areas delayed reaching major milestones of the study. Different strategies were deployed to overcome these barriers: engaging leadership for support, using native-speaking clinicians during training sessions, using various communication platforms, providing personal computers to local hospitals, making in-person site visits, offering flexible training time, and supporting local centers’ grant applications. Centers that enrolled during the control phase, compared with those that enrolled earlier, had significantly shorter times and less variation in times for each study stage and for the total study time.Conclusions: By using the DMAIC method, we identified the predominant 6 domains in which challenges occurred during implementation of the global CERTAIN study and developed targeted strategies to overcome the challenges and shorten the duration of the study. The DMAIC method would be useful in improving the efficiency of other large-scale multinational quality improvement projects.

show abstract

Telesupervision‐of‐supervision across national boundaries: United States and China

Cited by 14 publications

References 13 publications

The Role of Telemental Health, Tele-consultation, and Tele-supervision in Post-disaster and Low-resource Settings

The Role of Telemental Health, Tele-consultation, and Tele-supervision in Post-disaster and Low-resource Settings

Online Telesupervision: Competence Forged in a Pandemic

Implementation of a Global Quality Improvement Project in 20 Countries: A Case Study

Contact Info

Product

Resources

About