Teleworkflow: supporting remote control with Workflow Management Systems

Limburg, Diana; Jackson, Paul J.

doi:10.1111/j.1468-005x.2007.00190.x

Cited by 22 publications

(17 citation statements)

References 43 publications

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“…We have sympathy with their views, yet on the arguments presented here, we believe that a focus on homebased forms of production yields insights into some of the defining characteristics of the shifting patterns of thought and action in the contemporary epoch. Consequently, studies which fall into the field of "mobile work" (Jacobs, 2008;Kelliher and Anderson, 2008;Limburg and Jackson, 2007) have been excluded because their focus is either on remote working or on particular aspects of mobile working (e.g. the practices of a mobile sales force).…”

Section: Discussionmentioning

confidence: 99%

Homebased work: a review of research into themes, directions and implications

2009

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Purpose -The purpose of this paper is to systematically summarise and evaluate recent articles on modern homebased work (2000)(2001)(2002)(2003)(2004)(2005)(2006)(2007)(2008)(2009). In identifying the key recurrent themes and commonalities in the existing research, it brings order to the variety of contributions to provide future directions for inquiry and knowledge production. Design/methodology/approach -Papers are identified through systematic keyword searches of multi-disciplinary databases. The aim is to identify papers that explore the social/organisational embeddedness of homebased work, rather than framing it as a technology related phenomena/problem. Findings -The review highlights some contradictory evidence about the potential for change entailed in homeworking practices and an absence of studies which focus on "less visible" workers engaged in homebased production. It also argues that few longitudinal studies exist which could address the question of the ability of homebased work to initiate change. Practical implications -The paper provides an evaluation of the literature to make sense of the diversity of themes and issues within existing research. The insights gained are of use to both academics researching this form of working and practitioners implementing it. Gaps within existing knowledge and directions for future study are also identified. Originality/value -This paper is a timely review of the recent articles that have been published on homebased work.

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Section: Discussionmentioning

confidence: 99%

Homebased work: a review of research into themes, directions and implications

2009

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“…Indeed, due to the COVID‐19 situation, the increasingly surreal nature of work has been set free from the constraints of structure and order, and work pressures have grown like some out of control, perennial creeping weed. For many, this work intensification has become the new normal and has left many workers feeling like they have to be ‘online’ and ‘available’ all the time, as ‘the traditional exercise of management control… is based on the presence and the visibility of employees’ (Taskin and Edwards, 2007: 197; see also Mann and Holdsworth, 2003; Valsecchi, 2006; Limburg and Jackson, 2007, Lai and Burchell, 2008). Video‐conferencing through platforms such as Skype, Teams and Zoom has now become the new normal although it has greatly advanced since early studies into its usage (Panteli and Dawson, 2001).…”

Section: Control and Surveillance Working From Homementioning

confidence: 99%

New Technology, Work and Employment in the era of COVID‐19: reflecting on legacies of research

Hodder¹

2020

New Technol Work Employ

182

120

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The outbreak of COVID‐19 is having a drastic impact on work and employment. This review piece outlines the relevance of existing research into new technology, work and employment in the era of COVID‐19. It is important to be retrospective and undertake both a historically and theoretically informed position on the impact of new technologies in the current crisis and beyond. Issues of control, surveillance and resistance have been central to work on the impact of technology on work and employment and these themes have been identified as central to the experience of work in the current crisis.

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“…Until a project is complete, however, the inability of a manager to actually see an employee working on a project requires that different metrics need to be developed to assess the teleworker's interim performance. To help in this evaluation process, companies can use workflow management systems (WFMSs) to "break down work into different activities that are connected by business logic" and provide users with a work list that "provides details of jobs to be done, as well as where a given job is in the process" (Limburg & Jackson, 2007). In addition, monitoring software that allows the supervisor to silently observe employee computer use may be appropriate in some situations.…”

Section: Employer Concernsmentioning

confidence: 99%

A new look at telecommuting and teleworking

Raiborn

Butler

2009

J Corp Accounting Finance

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Remember telecommuting? During the current economic crisis, many companies are taking a new look at letting employees work at home, using a PC to connect to company data. Although layoffs are becoming commonplace, companies must keep an eye on the future by retaining those employees who are keys to business success and hold organizational memory. Also, laying off too many employees will increase future training costs when the economy rebounds. Telecommuting (and the broader concept, teleworking) is one way to balance the need to cut costs while retaining talented people. But there is also a downside to this practice, and the authors take an honest look at both the pros and cons. © 2009 Wiley Periodicals, Inc.

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Teleworkflow: supporting remote control with Workflow Management Systems

Cited by 22 publications

References 43 publications

Homebased work: a review of research into themes, directions and implications

Homebased work: a review of research into themes, directions and implications

New Technology, Work and Employment in the era of COVID‐19: reflecting on legacies of research

A new look at telecommuting and teleworking

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