Telling the story of older people e-mailing: An ethnographical study

Sayago, Sergio; Blat, Josep

doi:10.1016/j.ijhcs.2009.10.004

Cited by 78 publications

(70 citation statements)

References 45 publications

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“…A study that supports the first hypothesis reported that the use of e-mail -the most used medium of communication by Brazilian older adults on the internet 9 -can bring greater social well-being and comfort to older adults. Sayago & Blat 20 conducted an ethnographic study about the use of e-mail with 388 Spanish older adults, and found the following benefits: closer interaction with friends and relatives; feeling of digital inclusion and broader integration into the modern society; feeling of accomplishment and higher self-esteem; and reinforcement of the traditional methods of communication.…”

Section: ) (Continuation) Tabela 4 -Razões De Prevalência (Rp) Brmentioning

confidence: 99%

Inclusão digital e capacidade funcional de idosos residentes em Florianópolis, Santa Catarina, Brasil (EpiFloripa 2009-2010)

Medeiros

Xavier

Schneider

et al. 2012

Rev. bras. epidemiol.

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Objective: To study the relationship between digital inclusion, represented by the exchange of online messages, and functional capacity of older adults living in Florianópolis, Santa Catarina, Brazil. Methods: Data were from EpiFloripa Idoso, a cross-sectional household-based survey conducted between 2009 and 2010 with older adults (60+ years). Functional capacity was represented by the inability / difficulty to perform basic / instrumental activities of daily living, and formed the outcome variable called functional dependence. The main independent variable was self-reported ability to send and receive online messages using the computer. Prevalence ratios (PR) and 95% confidence intervals (95%CI) were estimated with multivariable Poisson regression models. Results: The sample consisted of 1,656 older adults between 60 and 102 years old with a mean age of 70.39 years (SD = 7.79). Older adults who could send and receive online messages without difficulty demonstrated a significant lower prevalence of moderate / severe functional dependence (PR = 0.61; 95%CI: 0.40 -0.94) after adjustment for demographic, socioeconomic, health and behavioral factors. Conclusions: The exchange of online messages has a strong association with functional independence. The causality of this association cannot be determined. Studies support the hypothesis that the exchange of online messages and functional independence have a bidirectional, additive and synergistic association. Longitudinal studies could elucidate the mechanisms involved in this association, in order to support digital inclusion policies for older adults, and to identify the profile of older adults who would benefit the most from digital inclusion.

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Section: ) (Continuation) Tabela 4 -Razões De Prevalência (Rp) Brmentioning

confidence: 99%

Inclusão digital e capacidade funcional de idosos residentes em Florianópolis, Santa Catarina, Brasil (EpiFloripa 2009-2010)

Medeiros

Xavier

Schneider

et al. 2012

Rev. bras. epidemiol.

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“…From this study, they concluded that to encourage elder people into the computing world, we have to develop an easy user interface while taking into account the above mentioned characteristics. Sayago and Blat (2010) undertook a research on designing a better e-mail systems and interactive technologies for elder people (above 65 years old). They analyzed needs and cognitive difficulties of elder people and grouped the interaction barriers of an email systems for elder people into five categories.…”

Section: Designing User Interface For Elder Usersmentioning

confidence: 99%

“…Table 3 shows key points of user interface design for children. (Sayago and Blat, 2010) Solving elders' problems by creating an easy layout, using large font, proper icons and easy terms. (Wirtz et al, 2009) In older ages some cognitive characteristics such as intelligence, information processing and memory changes.…”

Section: Designing User Interface For Childrenmentioning

confidence: 99%

A Review on User Interface Design Principles to Increase Software Usability for Users With Less Computer Literacy

Darejeh

Singh

2013

Journal of Computer Science

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This article presents a review on how software usability could be increased for users with less computer literacy. The literature was reviewed to extract user interface design principles by identifying the similar problems of this group of users. There are different groups of users with less computer literacy. However, based on the literature three groups of them need special attention from software designers. The first group is elderly users, as users with lack of computer background. The second group is children, as novice users and the third group is users with mental or physical disorders. Therefore, this study intends to focus on the mentioned groups, followed by a comparison between previous researches in the field, which reveals that some commonalities exist between the needs of these users. These commonalities were used to extract user interface design principles such as (a) reducing the number of features available at any given time, (b) avoiding using computer terms, (c) putting customization ability for font, color, size and (d) using appropriate graphical objects such as avatar or icon. Taking these principles into account can solve software usability problems and increase satisfaction of users with less computer literacy.

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“…Additionally, Sayago and Blat, in studying a group of older Web users, found that many Web-related tasks carried out by members of the group were done collaboratively, involving two or more people sharing one computer [33]. The involvement of an assistive technology, such as a screen magnifier, may reduce -or be perceived as reducing -the usability of the computer for the partner without impairments, adversely affect the social quality of the collaborative activity.…”

Section: Attitude To Assistive Technologymentioning

confidence: 99%

The potential of adaptive interfaces as an accessibility aid for older web users

Sloan

Atkinson

Machin

et al. 2010

Proceedings of the 2010 International Cross Disciplinary Conference on Web Accessibility (W4A)

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Supporting effective and enjoyable Web usage by people with sensory, motor and cognitive impairments requires more than just accessible Web content. There is an additional task of matching people with an accessibility solution that best accommodates their particular needs -which, especially for older Web users, may fluctuate in severity, number and combination. Lack of awareness of one's own accessibility needs and the solutions that may exist to accommodate them may lead to a reduced quality Web browsing experience or even abandonment.This paper discusses the difficulties in matching people with less severe, but multiple, impairments with the most appropriate accessibility features at a given time, and explores the role of automated or semi-automated adaptations as a solution for this problem. We review related work, and report on the early stages of our own work conducted to prove the concept of adaptations for accessibility in the specific context of supporting Web users with age-related capability decline. We also consider the potential ethical issues of automated and semi-automated accessibility adaptations on the wellbeing of older Web users, and how these might best be managed in a suitably sensitive way.

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Telling the story of older people e-mailing: An ethnographical study

Abstract: Està subjecte a una llicència de Reconeixement-NoComercial-SenseObraDerivada 4.0 de Creative Commons

Cited by 78 publications

References 45 publications

Inclusão digital e capacidade funcional de idosos residentes em Florianópolis, Santa Catarina, Brasil (EpiFloripa 2009-2010)

Inclusão digital e capacidade funcional de idosos residentes em Florianópolis, Santa Catarina, Brasil (EpiFloripa 2009-2010)

A Review on User Interface Design Principles to Increase Software Usability for Users With Less Computer Literacy

The potential of adaptive interfaces as an accessibility aid for older web users

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