Abstract. Comets are among the most primitive bodies of the Solar System, and their chemical composition is rich in information on the protosolar nebula and its possible connection with interstellar cloud chemistry. Comets are also a source of light atoms and probably of prebiotic organic molecules for the early Earth.We know better and better cometary volatiles through spectroscopy, mainly at infrared and radio wavelengths. Another crucial component of cometary matter -organic refractories -is however still poorly characterized.We summarize here the ∼ 30 abundances and ∼ 20 upper limits obtained on cometary volatiles and highlight a few species and problems: ethylene glycol, NS, HNC/HCN, 14 N/ 15 N, CN origin, CS2, PAHs, and H2O measurements. Comet-to-comet variations and comet internal heliocentric variations can now be studied, and cometary comas are mapped with a variety of techniques. We list temperature indicators: they can help understand the relation between IS and cometary matters, which present both a global similarity, and marked differences, like the high ethylene glycol content of comets.We conclude by picking up a few key problems to be addressed by future ground-based and space instruments or by cometary sample analysis. For many species, however, laboratory data are missing on spectroscopy, photodissociation and collisions with H2O.