Testing evolutionary theory of household consumption behavior in the case of novelty - a product characteristics approach

Qaoumi, Kenza El; Masson, Pascal Le; Weil, Benoît; Ün, Aytunç

doi:10.1007/s00191-017-0521-9

Cited by 14 publications

(12 citation statements)

References 38 publications

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“…As observed, the nature of contemporary design dynamics is clearly "visible" on contemporary objects. Note that this observation strongly contradicts one of the most classical hypotheses of orthodox economics, namely Lancaster's hypothesis that a product type keeps the same functions (only the level and combinations were supposed to evolve) (Lancaster, 1966a;Lancaster, 1966b;El Qaoumi, el al., 2017). These generativity phenomena are not limited to products; the design logic extends to technologies, including chemical engineering (Potier et al 2015), living organisms and ecosystems (Berthet et al 2012), laws, regulations, software, psychological therapies (Imholz and Sachter 2014) and, even to institutions (Le Masson et al 2012b).…”

Section: Social Spaces In Design: the Third Element Of The Ontologymentioning

confidence: 93%

Design theory: a foundation of a new paradigm for design science and engineering

et al. 2017

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In recent years, the works on Design Theory (and particularly the works of the Design Theory SIG of the Design Society) have contributed to reconstruct the science of design, comparable in its structure, foundations and impact to Decision Theory, Optimization or Game Theory in their time. These works have reconstructed historical roots and the evolution of design theory, conceptualized the field at a high level of generality and uncovered theoretical foundations, in particular the logic of generativity, the "designoriented" structures of knowledge, and the logic of design spaces. These results give the academic field of engineering design an ecology of scientific objects and models, which allows for expanding the scope of engineering education and design courses. They have contributed to a paradigm shift in the organization of R&D departments, supporting the development of new methods and processes in innovation departments, and to establishing new models for development projects. Emerging from the field of engineering design, design theory development has now a growing impact in many disciplines and academic communities. The research community may play significant role in addressing contemporary challenges if it brings the insights and applicability of Design Theory to open new ways of thinking in the developing and developed world.

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Section: Social Spaces In Design: the Third Element Of The Ontologymentioning

confidence: 93%

Design theory: a foundation of a new paradigm for design science and engineering

et al. 2017

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“…When people see an innovation, they usually feel novelty and thus desire to know more about it (Nelson & Consoli, 2010). Such a desire for knowledge might be satisfied by using this innovation (Qaoumi et al, 2018). Commonly, if people perceive that using an innovation enriches their understanding, they tend to consider their user experience as worthwhile (Sheth et al, 1991).…”

Section: Research Model and Hypothesesmentioning

confidence: 99%

It Is Me, Chatbot: Working to Address the COVID-19 Outbreak-Related Mental Health Issues in China. User Experience, Satisfaction, and Influencing Factors

Zhu

Janssen

Wang

et al. 2021

International Journal of Human–Computer Interaction

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The global spread of COVID-19 has caused a huge number of confirmed cases and deaths, which in return leads to a plethora of mental disorders across the world. In order to address citizens' psychological problems, government agencies in many countries have employed AI-based chatbots to provide mental health services. However, there is a limited understanding of the determinants affecting citizens' user experience and user satisfaction when mental health services supported by chatbots are provided. Thus, based on the Theory of Consumption Values (TCV), this study proposes an analytical framework to investigate the factors that are important to citizens' user experience and user satisfaction when they interact with mental health chatbots. Analysis of data collected from 295 chatbot users in Wuhan and Chongqing reveals that personalization, enjoyment, learning, and condition are positively related to user experience and user satisfaction. However, voice interaction fails to devote to citizens' user experience and user satisfaction. Thus, government agencies and their AI service contractors should enhance the functions and systems of mental health chatbots to ensure citizens' user experience and user satisfaction. Also, they should more positively promote the use of mental health chatbots during the public health emergency.

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“…Functional expansion is a notion that originates from the industrial economic literature (El Qaoumi, Masson, Weil, & Ün, 2018). A functional expansion is conceptualized as a functional innovation that is neither an optimization nor a combination of existing functions.…”

Section: Results: Functional Expansion and Technical Genericity As Thmentioning

confidence: 99%

The future of digital platforms: Conditions of platform overthrow

et al. 2020

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Are the digital platforms that we know here to stay? Both empirical insights and theoretical works suggest digital platform stability. Digital platforms such as Airbnb, Netflix and Taobao have experienced tremendous success, and the theoretical works on modularity and multisided markets depict competitive platform landscapes as controlled by a hegemonic platform leader. However, platform history chronicles multiple cases of leadership shifts in platform ecosystems. In this paper, we coin these situations ‘platform overthrows’ and uncover the relevant strategies for both a challenger to conduct a platform overthrow and for a platform leader to resist it. To do so, we conducted an inductive protocol to reinterpret 27 already published cases of platform overthrow attempts. Our results suggest that, during a platform overthrow attempt, both players articulate functional expansion and technical genericity. Accordingly, we formulate propositions that account for the strategies at play during a platform overthrow attempt. We discuss these results regarding the digital platform literature on competition and conclude that the study of platform overthrow can yield useful insights on the future of digital platforms.

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Testing evolutionary theory of household consumption behavior in the case of novelty - a product characteristics approach

Cited by 14 publications

References 38 publications

Design theory: a foundation of a new paradigm for design science and engineering

Design theory: a foundation of a new paradigm for design science and engineering

It Is Me, Chatbot: Working to Address the COVID-19 Outbreak-Related Mental Health Issues in China. User Experience, Satisfaction, and Influencing Factors

The future of digital platforms: Conditions of platform overthrow

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