Testing the Methodology to Generate Design for Product Service Supportability (DfPSS) Guidelines and Rules: An Application Case

Using design rules to guide the PSS design in an engineering platform based on the product service lifecycle management paradigm

“…In this perspective, the PSS design GuRu methodology, generating DfPSSu generic guidelines and specific rules enabling a more collaborative design of the PSS, has also been proposed (Diversity Project, 2017) with the objective of assisting manufacturers in making their first step towards servitisation. The industrial value and the approach validity have been verified in different cases presented in Diversity Project (2017), Sassanelli et al (2017aSassanelli et al ( , 2017b.…”

“…They are also a mean to bond PSS design phases, from its conception to the detailed design and configuration management. However, as resulting from the application cases (Diversity Project, 2017;Sassanelli et al, 2017aSassanelli et al, , 2017b), a supporting software tool able to manage the knowledge produced in terms of DfPSSu guidelines and rules through the methodology and to support the designer in an effective use of such knowledge along the PSS design process, is fundamental. It would help companies in reducing the issues due to: 1 wrong design interpretations 2 the creation of solutions not compliant with what required both in terms of product and service features 3 re-works and defectiveness of both the products and the services offered.…”

The Design for Product Service Supportability (DfPSSu) Methodology: Generating Sector-Specific Guidelines and Rules to Improve Product Service Systems (PSSs)

“…Several and different results have been obtained through this application case. The main evidence is that the proposed methodology is able to solve product engineering issues, fostering the product and service features integration in the detailed PSS design [9]. In particular, following the methodology, 14 new Guidelines (Fig.…”

“…This paper investigates how to support companies in the integration of service features already in the product design of the PSS. In order to do it and to have an empirical feedback in the industrial context, the methodology generating DfPSSu guidelines and rules proposed in [9] has been adopted in an application case. This has been thus conducted in a SME producing mold for B2B market, willing to go through servitization.…”

“…Rules become concrete and quantitative instructions for PSS developers to be followed during their daily specific design activities, representing the characterizing knowledge belonging to the company. The methodology, and its supporting tool to manage the generated Guidelines and Rules in a consistent repository, have been developed according to different research traditions [9]. The methodology is composed of 6 phases clustered in 4 main sections.…”