“…However, most individuals with diabetes are aged over 50 (Winkley et al, 2013), and patients who are more frail and elderly may prefer the physical keyboard and large screen of a desktop computer (Office of Communications, 2011), partly due to usability problems associated with the small size of mobile devices, and declining motor abilities (Zhou et al, 2012). For example, text-entry using the on-screen keyboards on mobile devices requires fine pressure control, to avoid duplicate entries; Older people tend to press on-screen keys too heavily, and experience shaking hands, producing text errors (Wright et al, 2000). Thus, while desktop computer uptake has seen a 13% decline in young people since 2012, the falloff has been slower in DSN's may be required to provide indirect care (e.g., telephone or email advice on diet/weight control) to patients using ICTs (James et al, 2009, Peate, 2013.…”