2024
DOI: 10.4102/sajim.v26i1.1744
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The adoption of ICT and robotic automation systems in the pharmaceutical industry

Kebashnee Moodley,
Ross James

Abstract: Background: South African pharmacies face challenges like cost reduction, inventory management, and employee efficiency. Balancing dispensing error rates and customer satisfaction, along with ensuring accurate medication dispensing, is also crucial. An effective solution to these challenges is adopting automatic robotic dispensing systems, which enhance stock inventory management, integrated systems, and accurate dispensing capabilities.Objectives: The study delved into IT and robotic automation in South Afric… Show more

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