“…Other studies in public relations have used these theories in conjunction to research blogs, how people blog, and how stakeholders use websites (Grunig, 2009;Kelleher, 2008;Kelleher & Miller, 2006;Kent, 2008;Rhoades & Hall, 2007;Sweetser & Metzgar, 2007). The theory of relationship management is used in many fieldspublic relations, interpersonal relations, family relations, organizational studies, group dynamics, and more -as a central concept of managing the relationships between organizations and key publics (Ledingham, 2000).…”