The analysis of the influence of the intellectual capital on the results of the commercial activity of financial institutions

Abstract

Abstract. Developing (underdeveloped) countries are territories of slow economic growth (catch-up growth). Perspectives of their economic growth largely depend on developing and introducing financial and technological innovations in the sphere of the financial markets. The level and quality of those innovations should enable provision of faster growth of the financial sector of the national economy by rising stability and effectiveness of the financial institutions. Powerful and stable financial sector is the basic element for attracting investments and upsurge of liquidity in the economic system of a developing country that aims to have developed economy. Intellectual capital is the most important of the fundamental factors of production in the financial sphere. It is a catalytic element of the process of the economic development. From this position, the researchers' collective develops and presents a mathematical model which characterizes the connection between the intellectual capital and financial results of the commercial activity of financial institutions. The model is applied in the analysis of the activity of financial institutions that are part of the EEU.

Knowledge and organizational performance in franchised restaurants in Colombia

“…Results indicate that the most significant impact of knowledge occurs in organizational and human capital development, the increase in profits and market positioning. This is coherent with studies by Zack et al (2009), Zheng et al (2010), Kljajic-Dervic et al (2015) and Shkolik et al (2016), who confirm the positive relationship between KM and operational results (of which human capital pertains), financial results (profits) and environmental relations (market positioning). In this regard, these results contribute to the debate about the impact of the use of knowledge on company performance indicators and, in particular, in franchises where there is scant research and inconclusive results (Iyengar et al, 2015).…”

“…Similarly, Dant and Gr€ unhagen (2014) and Lindblom and Tikkanen (2010) call attention to the need for more conceptual and empirical studies to better understand the importance of KM in the franchise sector. Especially concerning are the role of human capital and information and communication technologies (ICTs) as critical aspects in the achievement of organizational goals (Caputo et al, 2019;Iyengar et al, 2015;Lindblom and Tikkanen, 2010;Castrogiovanni and Kidwell, 2010;Croonen et al, 2016), the importance of the internal and external sources of knowledge relevant to the construction of competitive advantage (Garg, 2013;Gorovaia and Windsperger, 2018;Matoso and Abibm, 2015) and the impact of KM on company performance (Victer, 2014;Iyengar et al, 2015;Shkolik et al, 2016).…”

“…Still, whether due to the diversity of approaches in the KM field (Kiessling et al, 2009) or to the difficulty in determining adequate indicators (Bernal et al, 2016), there is no consensus on the relationship between KM and the results of the organization. While some empirical studies suggest a significant link between KM and organization performance (Baptista et al, 2006), from a physical capital and human capital mixed tangible/intangible resource-based perspective (Kak and Sushil, 2002;Cater and Cater, 2009), there is a call for more research to link strategic resources to performance (Victer, 2014), especially so in the contexts of emerging markets (Shkolik et al, 2016).…”