The Antecedents and Consequences of Travelers’ Well-Being Perceptions: Focusing on Chinese Tourist Shopping at a Duty Free

Kim, Hyunjoon; Kim, Jinkyung Jenny; Asif, Muhammad

doi:10.3390/ijerph16245081

Cited by 19 publications

(21 citation statements)

References 93 publications

(137 reference statements)

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“…The tourism research has concerned itself with whether the future tourist behavior can be anticipated from the tourist satisfaction model [83]. Along these lines, satisfaction is viewed as a precursor variable of the word-of-mouth [91,92]. The word-of-mouth (WOM) is characterized as "casual, individual-to-individual correspondence between an apparent non-business communicator and a recipient with respect to a brand, an item, a business, or a service" [10,93].…”

Section: Word-of-mouthmentioning

confidence: 99%

Relationships among Country Image, Tour Motivations, Tour Quality, Tour Satisfaction, and Attitudinal Loyalty: The Case of Chinese Travelers to Korea

2020

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This study examined the antecedents and the consequences of tour motivations. More specifically, this study proposed how two sub-dimensions of a country's image, such as the cognitive and the affective destination images, affect tour motivations. In addition, it was proposed that tour motivation helps to enhance tour quality and tour satisfaction. Lastly, this study examined the effect of tour quality the tour satisfaction on word-of-mouth. A total of 623 samples were employed in order to test the seven hypotheses. This study employed the AMOS program to conduct confirmatory factor analysis and structural equation modeling. The results of the data analysis showed that the cognitive and the affective destination images play an important role in the formation of the tour motivation. This study also found that tour motivation has a positive influence on tour quality. Additionally, the current study confirmed the effect of tour quality on tour satisfaction. Lastly, the influences of tour quality on tour satisfaction and word-of-mouth were identified.The global tourism industry has become progressively more profitable and more competitive, so the vast majority of destination marketing organizations (DMOs) have concentrated their endeavors on explicitly creating a better destination image in order to be more appealing in the psyches of the potential tourists, since the travel industry is one of the segments that provide the biggest contributions to the financial improvement of a country [4]. If the destinations inside a country are the spots that are known and favored by international travelers, it will impact the regional development and improve the nation countrywide. Since the destination's image influences the tourists' basic decision-making process and travelers' opinions in connection to a specific travel destination, it is along these lines that a country must show a positive image to the potential travelers [5].When examining the behavior of a tourist, the tourist motivation can be viewed as the essential factor [6,7]. A push-pull model for travel motivation was created by Crompton [8], which recognized the push-and-pull consequences for a traveler's destination decision and experience. As indicated by this model, the push power motivates a traveler to venture out from their home and look for some undefined getaway destination, and the pull power forces a traveler toward specific destinations that are seen as appealing on account of their characteristics [9,10]. A few researchers have expressed that the motivation is identified with the affective part of the image, and a person's affective image for a destination is affected by the traveler's motivation, which is centered upon their past travel encounters [11][12][13]. In the previous tourism literature, numerous researchers recognized the significance of understanding better the relationship of variables, such as travel motivation, destination image, visitor satisfaction, revisit intentions, and intention to recommend [14][15][16][17][18][19][20]. However, few...

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Section: Word-of-mouthmentioning

confidence: 99%

Relationships among Country Image, Tour Motivations, Tour Quality, Tour Satisfaction, and Attitudinal Loyalty: The Case of Chinese Travelers to Korea

2020

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“…This type of policy reduces customs duty taxes, valued added tax, and consumption tax (Bouët et al, 2012). Duty-free policies also represent a typical tax policy to spark tourism consumption, meant to encourage tourists to shop in destinations and to consume products (Kim et al, 2019). Studies have shown that a duty-free policy can enhance individuals' travel intentions, tourism spending, and tourism revenue.…”

Section: Duty-free Policiesmentioning

confidence: 99%

“…The literature on tourist destinations' duty-free policies has largely focused on qualitative analyses of policy implementation and associated shortcomings, demonstrating the role of duty-free policies in promoting travel intentions (e.g., Dimanche, 2003;Lin and Chen, 2013;Kim et al, 2019;Martín et al, 2019). However, there has been less discussion of the specific mediating mechanisms (e.g., consumer perceived value) through which duty-free policies affecting travel intentions, and there is a lack of behavioral theory (e.g., functional theory of counterfactual thinking) to explore the moderating variables.…”

Section: Introductionmentioning

confidence: 99%

How Duty-Free Policy Influences Travel Intention: Mediating Role of Perceived Value and Moderating Roles of COVID-19 Severity and Counterfactual Thinking

et al. 2022

Front. Psychol.

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Counterfactual thinking is presumed to play a preparatory function in promoting people’s behavioural intentions. This study specifically addresses the impacts of COVID-19 severity, tourists’ counterfactual thinking about the pandemic, and tourists’ perceived duty-free consumption value on the effect of a duty-free policy on travel intentions. Four hundred and ten participants took part in this study, which involved a 2 (duty-free policy: absent vs. present) × 2 (COVID-19 severity: high vs. low) design. Results reveal the following patterns: (a) compared to the absence of a duty-free policy in tourist destinations, enactment of a duty-free policy leads to stronger visit intentions through greater perceived value and (b) the effect of a duty-free policy on travel intention is moderated by tourists’ counterfactual thinking and COVID-19 severity.

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“…It can be defined as the extent to which a certain consumer good/service provides the overall perception of the QOL [12]. In other words, the level of QOL is a crucial standard in determining WBP [13]. For instance, if senior tourists perceive that their QOL is increased, then they have high levels of WBP.…”

Section: Wellbeing Perception (Wbp)mentioning

confidence: 99%

How to Form Wellbeing Perception and Its Outcomes in the Context of Elderly Tourism: Moderating Role of Tour Guide Services

Hwang

Kim

Lee

et al. 2020

IJERPH

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Many people travel to improve their wellbeing perception (WBP), and senior tourists in South Korea are no exception in that they hope to enhance their quality of life through tourism. As such, this study explored the significance of WBP in the senior tourism industry in South Korea. The current paper collected samples from 349 senior tourists. Analysis of data indicated that brand prestige contributes to increasing WBP among seniors and improving consumer attitude. In addition, it was found that WBP positively affects both consumer attitude and word-of-mouth (WOM). Lastly, tour guide services moderated the relationship between (1) brand prestige and WBP and (2) consumer attitude and WOM. The current paper then presents theoretical and practical implications of the statistical results.

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The Antecedents and Consequences of Travelers’ Well-Being Perceptions: Focusing on Chinese Tourist Shopping at a Duty Free

Cited by 19 publications

References 93 publications

Relationships among Country Image, Tour Motivations, Tour Quality, Tour Satisfaction, and Attitudinal Loyalty: The Case of Chinese Travelers to Korea

Relationships among Country Image, Tour Motivations, Tour Quality, Tour Satisfaction, and Attitudinal Loyalty: The Case of Chinese Travelers to Korea

How Duty-Free Policy Influences Travel Intention: Mediating Role of Perceived Value and Moderating Roles of COVID-19 Severity and Counterfactual Thinking

How to Form Wellbeing Perception and Its Outcomes in the Context of Elderly Tourism: Moderating Role of Tour Guide Services

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