2016
DOI: 10.2139/ssrn.2975199
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The API Economy and Digital Transformation in Financial Services: The Case of Open Banking

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Cited by 95 publications
(64 citation statements)
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“…The restructuring of payments 5 flows has also facilitated the growth of e-commerce activity [34] and the adoption of online banking [21]. APIs have the potential to facilitate banking-as-a-platform innovations, and so create more personalized customer-centric experiences [48]. Recently, innovations supported by card payment services, mobile phones and location-based services have enabled entrepreneurs to challenge long-established banking models and infrastructures.…”
Section: Reconstructing the Flow Of Financial Information For Value Cmentioning
confidence: 99%
“…The restructuring of payments 5 flows has also facilitated the growth of e-commerce activity [34] and the adoption of online banking [21]. APIs have the potential to facilitate banking-as-a-platform innovations, and so create more personalized customer-centric experiences [48]. Recently, innovations supported by card payment services, mobile phones and location-based services have enabled entrepreneurs to challenge long-established banking models and infrastructures.…”
Section: Reconstructing the Flow Of Financial Information For Value Cmentioning
confidence: 99%
“…Although outdated banks can technically offer these products themselves, their intertwining of front-office and back-office systems means that they lag behind in efficiency. They also have a much higher cost base and therefore would struggle for competitive prices [12].…”
Section: Resultsmentioning
confidence: 99%
“…Full and long-term partners of banks will be aggregators of user information (for example, social networks and telecom operators) that provide access to external customer data in order to improve the accuracy of credit scoring, cross-selling, etc. [19]. The active formation of innovative competitive advantages, ensuring the strengthening and expansion of the bank's market position, is one of the basic principles on which bank marketing is based.…”
Section: Resultsmentioning
confidence: 99%