The application of case-based reasoning to the software development process

Grupe, Fritz H.; Urwiler, Robert; Ramarapu, Narender K.; Owrang, Mehdi

doi:10.1016/s0950-5849(98)00072-x

Cited by 24 publications

(5 citation statements)

References 2 publications

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“…Project managers, including those in charge of IT, are responsible for complex activities that require a lot of knowledge such as planning, decision making and problem resolution (Grupe, Urwiler, Ramarapu, & Owrang, 1998). Unfortunately, the knowledge acquired in IT projects is rarely internalized and used.…”

Section: Development Of Competencies In It Project Managementmentioning

confidence: 99%

Increasing the Impact of Wikis on Project Performance: Fine‐tuning Functional Quality and Knowledge Sharing

Nabelsi

Gagnon

Brochot

2017

Knowl Process Manag

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Project managers have been among the first to adopt wikis in the workplace. Their impact on project performance in general has been documented, but we believe that there is still much room for improvement. We addressed this issue by performing an in‐depth empirical study of wiki use in IT projects within a large public sector organization. We found that performance is significantly impacted by the quality of a wiki, but also tested other factors that may help fine‐tune a wiki's capabilities: the knowledge sharing context and the distinctive use of wikis to manage project documentations, while fully exploiting its functionality. Copyright © 2017 John Wiley & Sons, Ltd.

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Section: Development Of Competencies In It Project Managementmentioning

confidence: 99%

Increasing the Impact of Wikis on Project Performance: Fine‐tuning Functional Quality and Knowledge Sharing

Nabelsi

Gagnon

Brochot

2017

Knowl Process Manag

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“…Software reuse is one of the main areas of SE in where CBR has been applied. The benefits of software reuse are based on the premise that reuse encapsulates human resource experience [35]. By reusing products developed by highly experienced and skilled developers, we are implicitly reusing their expertise, regardless of whether they are still available or not.…”

Section: Reuse Of Software Development Process and Designmentioning

confidence: 99%

Applications of case‐based reasoning in Software Engineering: a systematic mapping study

Khan

2014

IET softw.

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Domain knowledge for various decision-making activities of Software Engineering (SE) is rarely available in a structured or well-formalised form. Owing to lack of the well-informed knowledge, decision making for different kinds of predictions and estimations in SE domain is a challenge. Maintenance and elicitation of domain knowledge is an overwhelming task and causes the knowledge acquisition bottleneck. Most of the artificial intelligence techniques of prediction and estimation do not work in absence of complete and structured knowledge. Case-based reasoning (CBR) is a lazy learning paradigm of artificial intelligence which takes care of this challenge and helps to reduce the knowledge availability bottleneck. This technique exploits the similar experience of past which may be available in unstructured form, and improves its learning curve with passage of time. In literature, CBR has been successfully applied in various areas of SE, but there is lack of single systematic panoramic picture which might have highlighted the potential research questions in this direction. In this study, the author has presented a comprehensive and panoramic systematic mapping study of various CBR applications in SE domain, and identified some promising future research directions.

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“…We adopt CBR for knowledge representation and focusing for the following reasons (Grupe et al, 1998;Reuber, 1999;Lenz, 1999;Aarts, 1998):…”

Section: Experience Management and Cbrmentioning

confidence: 99%

An Ideation Framework for Service Process Improvement

Kaner

Karni

2010

International Journal of Service Science, Management, Engineering, and Technology

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Service delivery processes play a key role in the competitiveness of modern organizations. Their effectiveness and efficiency are a consequence of successful design of new processes and improvement of existing processes. Improvement methodologies commonly focus on generic steps serving as a road map for moving a process from its current state along a guided path to better performance. However, these methodologies ignore the crucial step of methods for modifying processes, which often necessitate the generation of new improvement alternatives; generally based on “randomized” brainstorming rather than on systematic triggering of new ideas and reusing past improvements. The authors’ framework comprises and integrates 21 goal determinants to be achieved through process redesign, 32 best practices describing possible process modifications, 40 TRIZ inventive principles for generating new improvement ideas, and case-based reasoning (CBR) for retaining and reusing past improvements. This paper illustrates the application of the proposed methodology using an example of an inbound telesales process.

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The application of case-based reasoning to the software development process

Cited by 24 publications

References 2 publications

Increasing the Impact of Wikis on Project Performance: Fine‐tuning Functional Quality and Knowledge Sharing

Increasing the Impact of Wikis on Project Performance: Fine‐tuning Functional Quality and Knowledge Sharing

Applications of case‐based reasoning in Software Engineering: a systematic mapping study

An Ideation Framework for Service Process Improvement

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