2022
DOI: 10.3390/su14106021
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The Application of Sem–Neural Network Method to Determine the Factors Affecting the Intention to Use Online Banking Services in Vietnam

Abstract: Developing banking services based on technology is an inevitable and objective trend in the era of international economic integration. This study aims to determine the factors impacting the adoption and use of online banking services in Vietnam. The proposed research model is based on the adjustment of Unified Theory of Acceptance and Use of Technology (UTAUT2). We employed the structural equation modeling (SEM) and artificial neural network model (ANN) to comprehensively evaluate the linear and non-linear eff… Show more

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Cited by 9 publications
(7 citation statements)
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“…Regarding individual users and how they accept using technology to access online services, the UTAUT2 paradigm is more pertinent. The UTAUT2 model connects numerous discoveries that social commerce, technological, and behavioral aspects have the greater explanatory capacity for predicting use behavior [9], such as the acceptance of mobile payment [27]- [30], m-commerce [31], metaverse [32], [33], travel tracking mobile application [34], mobile finTech service [35], health information application [36]- [38], and online mobile banking [39], [40].…”
Section: Methodsmentioning
confidence: 99%
“…Regarding individual users and how they accept using technology to access online services, the UTAUT2 paradigm is more pertinent. The UTAUT2 model connects numerous discoveries that social commerce, technological, and behavioral aspects have the greater explanatory capacity for predicting use behavior [9], such as the acceptance of mobile payment [27]- [30], m-commerce [31], metaverse [32], [33], travel tracking mobile application [34], mobile finTech service [35], health information application [36]- [38], and online mobile banking [39], [40].…”
Section: Methodsmentioning
confidence: 99%
“…With the advent of deep learning, these hand-crafted features took a back seat, and researchers turned these tasks over to convolutional neural networks (Pham et al, 2022). Facial recognition is a category of biometric software that mathematically maps a person's facial features and stores the data as a facial print.…”
Section: Literature Reviewmentioning
confidence: 99%
“…The academic literature typically examines a wide range of emerging market topics, with typical research areas covering different aspects of economic development, investment and capital markets, managing business in conditions of heightened political, social and legal risk, and the legal use of modern knowledge and technology (Casanova, 2018;Do et al, 2022;Ahmed et al, 2021;Pham et al, 2022;Pociovalisteanu et al, 2009;.…”
Section: Literature Reviewmentioning
confidence: 99%