2020
DOI: 10.35940/ijitee.d1791.029420
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The Applications of Intelligent System Technologies in Service Processes

Abide Coskun Setirek*,
Zuhal Tanrikulu

Abstract: Intelligent systems are commonly used to perform routine and complex tasks in various environments and create smart environments. These systems combine artificial intelligence and other advanced analytics techniques like machine learning, natural language processing, etc. with other technologies including the internet of things, cyber-physical systems, cloud computing, augmented reality, virtual reality, blockchain, 3D printing, etc. Nevertheless, fewer studies have been reported about the applications of thes… Show more

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