Given a C * -dynamical system (A, G, α), with G a discrete group, Schur A-multipliers and Herz-Schur (A, G, α)-multipliers are used to implement approximation properties, namely exactness and the strong operator approximation property (SOAP), of A ⋊α,r G. The resulting characterisations of exactness and SOAP of A ⋊α,r G generalise the corresponding statements for the reduced group C * -algebra.