2020
DOI: 10.1111/hsc.13207
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The association between decision‐making skills and subjective decision outcomes among administrative officers in the Swedish Social Insurance Agency

Abstract: A well-functioning social insurance agency is vital in modern societies and is to a significant degree dependent on the decision-making skills of the administrative officers. Such skills are likely to influence administrative officers' work efficiency and general well-being. Therefore, it is important to investigate the association between decision-making skills and indicators of successful decision-making

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“…In total, 118 administrative officers at the Swedish Social Insurance Agency (66% response rate) responded to questions on scales and measures relating to cognitive-rational, socio-emotional and time approach features of decision-making skill (Martin Geisler, Carl Martin Allwood, Ilkka Salo. 2021) [1] . The results corroborate the basic assumption and usefulness of a broad approach in the definition and assessment of decision-making skills in human service professions in general, and of administrative officers in social insurance agencies in particular.…”
Section: Introductionmentioning
confidence: 99%
“…In total, 118 administrative officers at the Swedish Social Insurance Agency (66% response rate) responded to questions on scales and measures relating to cognitive-rational, socio-emotional and time approach features of decision-making skill (Martin Geisler, Carl Martin Allwood, Ilkka Salo. 2021) [1] . The results corroborate the basic assumption and usefulness of a broad approach in the definition and assessment of decision-making skills in human service professions in general, and of administrative officers in social insurance agencies in particular.…”
Section: Introductionmentioning
confidence: 99%