The association between self-perceived health status and satisfaction with healthcare services: Evidence from Armenia

Paul, Pavitra; Hakobyan, Mihran; Valtonen, Hannu

doi:10.1186/s12913-016-1309-6

Cited by 18 publications

(13 citation statements)

References 52 publications

(60 reference statements)

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“…24 Studies have consistently found a clear correlation between selfperceived health status and patient satisfaction. 25 This survey planned to find the satisfaction of patients with our psychiatry outpatient clinic (OPC) services. The more specific aim was to identify levels of satisfaction and socio-demographic and clinical factors associated with them.…”

Section: Review Of Literaturementioning

confidence: 99%

A survey of patient satisfaction of patients attending a psychiatry outpatient clinic at a tertiary care centre

Jena¹,

Gupta

2018

Int J Community Med Public Health

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Background: The concept of patient satisfaction in mental health services has eluded understanding in spite of large research body on this subject. Poor patient satisfaction leads to worse outcomes on psychiatric disorders. This study looked for social, demographic and clinical variables associated with patient satisfaction.Methods: 1100 eligible subjects were screened and then 519 alternate sample subjects were recruited for the survey based on the selection criteria. Social, demographic and clinical variables were assessed and PSQ-18 (Patient Satisfaction Questionnaire) was administered to all subjects.Results: 453 (87.28%) patients reported satisfaction and 66 (12.72%) of patients reported being unsatisfied with the service provided. Four sub-scales [“General satisfaction” (p<0.001), “Technical quality” (p<0.001), “Interpersonal manner” and “Communication” were found to be associated with patient satisfaction while other 3 sub-scales (“Financial aspects”, “Time spent with the doctor” and “Accessibility and convenience”) were not significantly associated with patient satisfaction.Conclusions: Both the technical and the interpersonal and communication skills of the doctor were important in determining patient satisfaction whereas the often believed variables like financial aspect and the time spent with the doctor did not affect patient satisfaction significantly.

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Section: Review Of Literaturementioning

confidence: 99%

A survey of patient satisfaction of patients attending a psychiatry outpatient clinic at a tertiary care centre

Jena¹,

Gupta

2018

Int J Community Med Public Health

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“…Second, we analyse self-perceived health, not objective health (morbidity or mortality). Although it is true that since this is highly correlated with functional status, and self-perceived health can be considered a proxy for objective health, it must be taken into account that it is also related to psychosocial determinants and the socioeconomic position of the individual and possibly even with other factors such as satisfaction with healthcare services 33. For this reason, self-perceived health could be much more sensitive than other more objective indicators are.…”

Section: Discussionmentioning

confidence: 99%

Impact of the great recession on self-perceived health in Spain: a longitudinal study with individual data

2019

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ObjectivesOur objective in this study is to evaluate the impact the Great Recession (2008–2014) had on self-perceived health in Spain.DesignWe use a longitudinal database (four waves of the Bank of Spain’s Survey of Household Finances (2005, 2008, 2011 and 2014)) with repeated observations of the same individuals before and after the Great Recession.InterventionsWe consider the Great Recession in a natural experiment and we introduce it as an explanatory variable in a mixed logistic regression model in which we explain the probability of a subject declaring poor health (fair, bad and very bad). In the model we control for both observed and unobserved confounders at both individual and family level.ResultsWe find an average downward trend in self-perceived health during the most severe period of the Great Recession (2009–2011). However, the fact that the adjusted measures are less volatile than the crude ones shows that variation in health status can be captured by either demographic or socioeconomic controls. In fact, there are significant differences in the impact the economic crisis had on health in terms of gender and age group. In particular, the (adjusted) risk of declaring poor health increases after the crisis began but only in those families in which the reference person is a woman younger than 45 years of age or a man aged 75 years or older.ConclusionsGiven our results, we discuss the link between financial wealth and self-rated health and how policy-makers could address the health inequalities that arise from adverse economic and financial shocks.

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“…The finding of our study that self-perceived VRQoL affected satisfaction with IDS was similar to a study that a positive health perception was significant in predicting satisfaction with healthcare service [ 29 ]. A recent study also demonstrated a strong association between self-perceived health and satisfaction with healthcare services [ 30 ].…”

Section: Discussionmentioning

confidence: 99%

Accessibility of ophthalmic healthcare for residents of an offshore island—an example of integrated delivery system

Chen

Chang

Shieh

et al. 2016

BMC Health Serv Res

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BackgroundTo assess the utilization of and satisfaction with ophthalmic healthcare provided by integrated delivery system (IDS) since 2000 and vision-related quality of life (VRQoL) for residents of an offshore island of Taiwan.MethodsFacilitators interviewed residents (age ≥ 50 years) with the 25-item National Eye Institute Visual Function Questionnaire (NEI-VFQ-25) for VRQoL and a questionnaire on clinical information, ophthalmic care utilization and satisfaction.ResultsA total of 841 participants (response rate 93.4 %, 841/900) completed the questionnaire survey. Mean age was 63.7 (±10. 7) years. The common eye diseases were cataract (44.7 %), dry eye (15.5 %), and glaucoma (8.7 %). Among the participants, 61.0 % sought ophthalmic care under the IDS in the past year and 17.6 % experienced unmet ophthalmic needs in the past 6 months. Satisfaction with ophthalmic care under the IDS was 88.1 %. Determinants of dissatisfaction under the IDS were distance to healthcare facility and VRQoL. Predictors of VRQoL included age, residential area, marital status, occupation, comorbid condition, commercial insurance, household income, cataracts and glaucoma.ConclusionsThe implementation of IDS improves accessibility of ophthalmic care for residents of an offshore island. Geographic proximity to avail healthcare facility and VRQoL affect satisfaction with the IDS.

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The association between self-perceived health status and satisfaction with healthcare services: Evidence from Armenia

Cited by 18 publications

References 52 publications

A survey of patient satisfaction of patients attending a psychiatry outpatient clinic at a tertiary care centre

A survey of patient satisfaction of patients attending a psychiatry outpatient clinic at a tertiary care centre

Impact of the great recession on self-perceived health in Spain: a longitudinal study with individual data

Accessibility of ophthalmic healthcare for residents of an offshore island—an example of integrated delivery system

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