2003
DOI: 10.2307/3343378
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The Association of Doctor-Patient Race Concordance with Health Services Utilization

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Cited by 235 publications
(177 citation statements)
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References 18 publications
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“…45 Race and ethnic concordance between provider and patient have been associated with providers' willingness to screen for HBV, patients' perceptions of physician bedside manner, and patients' willingness to comply with health-care directives. [46][47][48] However, there are other means by which physicians can demonstrate respect or trust without requiring race or ethnic concordance, including increasing familiarity with patients and understanding their cultural values and beliefs. 49,50 Finally, CAM presented itself as a topic that physicians leveraged to demonstrate cultural sensitivity.…”
Section: Discussionmentioning
confidence: 99%
“…45 Race and ethnic concordance between provider and patient have been associated with providers' willingness to screen for HBV, patients' perceptions of physician bedside manner, and patients' willingness to comply with health-care directives. [46][47][48] However, there are other means by which physicians can demonstrate respect or trust without requiring race or ethnic concordance, including increasing familiarity with patients and understanding their cultural values and beliefs. 49,50 Finally, CAM presented itself as a topic that physicians leveraged to demonstrate cultural sensitivity.…”
Section: Discussionmentioning
confidence: 99%
“…27 * Some studies have found that provider gender and race affect patient satisfaction and health service utilization. [29][30][31] …”
Section: Changing Providers: New Responsibilities Impending Shortagesmentioning
confidence: 99%
“…However, none of these studies have determined whether these effects hold in real-world professional settings in which topics of significant gravity are discussed, such as medical consultations in a hospital. Although positive effects of concordance in human patient-provider interactions have also been demonstrated [1][2][3][4], it is unknown whether these effects would hold for virtual agents that are designed to counsel users about their health. It is possible that-given the importance of medical topics being discussed, or the distractions and stress in a real-world environment such as a hospitalsubtle factors such as the apparent race, gender, and age of a virtual agent are irrelevant.…”
Section: Introductionmentioning
confidence: 99%