Purpose
The purpose of the paper is to determine how undergraduate students at the University of Namibia perceive and use e-books. This paper aims to report on the result of a study that investigated the adoption of, views about and use of e-books at the University of Namibia.
Design/methodology/approach
The study used a mixed-method approach. It used three methods, namely, focus group interviews, observation combined with the think aloud and a survey to investigate how undergraduate students use e-books.
Findings
Major findings of the study indicated that students use and prefer e-books for course and research purposes. But they mainly use non-library search engines such as Google, Yahoo and commercial sites. Lack of searching skills, slow/unreliable internet and limited or lack of relevant content of e-book collections were the major hindrances affecting e-book use.
Originality/value
The findings of the study could be used to understand the use of e-books at the University of Namibia and at academic institutions with similar context to Namibia. The study contributes to the knowledge base of library and information science (LIS) by providing a detailed analysis on the views and use of e-books at the University of Namibia. The recommendations of this study can be adopted by libraries in other countries with similar socio-economic conditions like Namibia.