2008
DOI: 10.1108/02641610810856381
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The changing use of electronic document delivery in the inter‐library loan service: a survey

Abstract: Purpose -The purpose of this paper is to outline findings of a recent MSc study into electronic article provision in interlending and document supply presented to the Robert Gordon University in June 2007. Design/methodology/approach -The paper is primarily based on data from questionnaires circulated to UK ILL departments (in academic, public, industrial, health and special libraries), recent users of ILL in a UK academic library and library managers within UK academic HE and public libraries. Findings -Elect… Show more

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Cited by 12 publications
(7 citation statements)
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“…A common response to reduced subscriptions is increased dependence on interlibrary loan, with a concomitant commitment to improve ILL efficiency and service (Walton, 2008;Buchanan, 2009). …”
Section: Introductionmentioning
confidence: 99%
“…A common response to reduced subscriptions is increased dependence on interlibrary loan, with a concomitant commitment to improve ILL efficiency and service (Walton, 2008;Buchanan, 2009). …”
Section: Introductionmentioning
confidence: 99%
“…As more content is now available digitally online, libraries are faced with the option of buying content directly from the publisher. For clients, speed of delivery is a key expectation of resource sharing services (Walton 2008). In some instances, outright purchase may be the only option available to libraries to fulfil a request in a timely manner or fulfil it at all.…”
Section: Uow Main Library Is Located At the Wollongong Campus Where Amentioning
confidence: 99%
“…increased 26% from 1998 to 2004. Walton (2008) [12] explained that the convenience of electronic resources did change the users' information behavior and that they prefer accessibility over resource quality. Meanwhile, the growth of open access resources also reduces the number of requests for ILL. Jackson (2000) [13] pointed out that users will not request in-print materials or common books owned by other libraries; rather, they would request old or special materials.…”
Section: Review Of Literaturementioning
confidence: 99%