1999
DOI: 10.1080/095851999340440
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The coffee-machine system: how international selection really works

Abstract: The literature on expatriate selection tends to present lists of criteria, with the implicit assumption that the process is formal and rational. The limited empirical work there is in this area suggests that these criteria have little impact on selection in practice. This paper argues that a deeper understanding of selection systems is needed and presents research showing the outcomes of different kinds of systems, suggesting that closed, informal systems predominate and outlining the practical and research im… Show more

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Cited by 161 publications
(119 citation statements)
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“…This resonates with earlier research which highlighted the importance of personal recommendations and informal methods for selecting expatriates (Brewster, 1991). Recent research on the selection of traditional expatriate assignees further reinforced the importance of informality in expatriate selection systems and argued that organizational processes are often used only to legitimate selection decisions made around 'the coffee machine' (Harris and Brewster, 1999). It has been argued that if MNCs do not improve their recruitment and selection practices, critical shortages of international managers may become even more significant .…”
Section: Recruitment and Selectionsupporting
confidence: 51%
“…This resonates with earlier research which highlighted the importance of personal recommendations and informal methods for selecting expatriates (Brewster, 1991). Recent research on the selection of traditional expatriate assignees further reinforced the importance of informality in expatriate selection systems and argued that organizational processes are often used only to legitimate selection decisions made around 'the coffee machine' (Harris and Brewster, 1999). It has been argued that if MNCs do not improve their recruitment and selection practices, critical shortages of international managers may become even more significant .…”
Section: Recruitment and Selectionsupporting
confidence: 51%
“…While acknowledging that some of the variation might be explained by variables not included in her analysis, the possibility also exists that staffing decisions may be premised on short term reactivity or restricted on the best decision based on a limited pool of candidates. Much of this research finds that international assignees are often selected and deployed quickly in reaction to a crisis in some foreign operation and hence may not be strategically planned (see Anderson, 2005;Harris & Brewster, 1999). This appears to be particularly relevant with regard to TCN assignments.…”
Section: Discussionmentioning
confidence: 99%
“…Research suggests that newcomers with a higher level of organization fit in terms of shared values and goals at the time of entry will more quickly adjust to their new environment (Chatman, 1991). For MNCs to benefit from their international staff in the long run, the selection of candidates for international transfers thus needs to move beyond the focus on technical skills that still dominates corporate practice (Harris & Brewster, 1999).…”
Section: Managerial Implicationsmentioning
confidence: 99%