2019
DOI: 10.1108/jd-05-2018-0083
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The cognitive authority of user-generated health information in an online forum for girls and young women

Abstract: PurposeThis study examines the role of one particular online discussion forum as a potentially authoritative health information source for its users. The concept of cognitive authority is used as a starting point for understanding information evaluation in this context. The focus is placed on the types of information users seek for from this forum, the ways they assess the credibility of information obtained, and their views on the impact of this information. DesignThe empirical data were collected with a ques… Show more

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Cited by 31 publications
(32 citation statements)
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“…Seen from a broader perspective, however, the situation is better because HIB research offers a rich body of literature which is relevant to the examination of the relationships between information and power. Many of these studies have focused on the issues of cognitive authority (e.g., Wilson, 1983;Rieh, 2002;Hirvonen et al, 2019) and gatekeeping (e.g., Barzailai-Nahon, 2008;Ojennus, 2020). So far, however, the question of how power figures in cognitive authority and gatekeeping has not been addressed in sufficient depth.…”
Section: Introductionmentioning
confidence: 99%
“…Seen from a broader perspective, however, the situation is better because HIB research offers a rich body of literature which is relevant to the examination of the relationships between information and power. Many of these studies have focused on the issues of cognitive authority (e.g., Wilson, 1983;Rieh, 2002;Hirvonen et al, 2019) and gatekeeping (e.g., Barzailai-Nahon, 2008;Ojennus, 2020). So far, however, the question of how power figures in cognitive authority and gatekeeping has not been addressed in sufficient depth.…”
Section: Introductionmentioning
confidence: 99%
“…Following Neal and McKenzie (2011) , the affective authoritativeness of experiential information sources rests on the account of the experience itself and its details, the similarity of the experience narrated with the reader’s experience and, finally, the ability to comfort or inspire that personal experience provides over mere information. Although they do not explicitly mention the affective dimension of authority, Hirvonen et al (2019) , who analyse a health forum for young women, add that the reliability of experiential knowledge is judged on the grounds of an array of elements, ranging from data related to the author to the way of arguing and tone (including language and style), the veracity or coherence with the reader’s prior knowledge, and verification through comparison of various sources. It is important to differentiate this ‘affective authority’ of the content being disseminated from the affective authority of those who disseminate information, including false news, since, as Montero-Liberona and Halpern (2019) point out, much false health news comes precisely from acquaintances and trusted people.…”
Section: Methodsmentioning
confidence: 99%
“…As lockdowns are eased and human activities start to return to previous levels, the pollutants will start flowing back into these lakes and rivers. And things will be just as bad as pre COVID-19 [3]. Now, speaking of pollution, there is a major cause of worry too that is attributable to the pandemic.…”
Section: Improving Water Quality Reducing Water Pollutionmentioning
confidence: 99%