The Collaborative Nature of Interruption Handling

Ritterskamp, Carsten

doi:10.1109/hicss.2011.402

Search citation statements

Order By: Relevance

Paper Sections

Select...

Introduction1

Citation Types

Supporting

Mentioning

Contrasting

Year Published

2012

Publication Types

Select...

Other1

Relationship

Self Cite0

Independent1

Authors

Journals

Cited by 1 publication

(1 citation statement)

References 25 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…[12,13,14]) the social dimension of interruptions has been neglected. As we argue in a previous paper [8], the "ripple effect" of interruptions, that is, indirect consequences of interruptions within the social context of an activity, is underrepresented in existing research.…”

Section: Introductionmentioning

confidence: 99%

Interrupting or not

Harr

Kaptelinin

2012

Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design

View full text Add to dashboard Cite

In recent decades technology-induced interruptions emerged as a key object of study in HCI and CSCW research, but until recently the social dimension of interruptions has been relatively neglected. The focus of existing research on interruptions has been mostly on their direct effects on the persons whose activities are interrupted. Arguably, however, it is also necessary to take into account the "ripple effect" of interruptions, that is, indirect consequences of interruptions within the social context of an activity, to properly understand interrupting behavior and provide advanced technological support for handling interruptions. This paper reports an empirical study, in which we examine a set of facets of the social context of interruptions, which we identified in a previous conceptual analysis. The results suggest that people do take into account various facets of the social context when making decisions about whether or not it is appropriate to interrupt another person.

show abstract

Section: Introductionmentioning

confidence: 99%