The Community Satisfaction and  Participation of the Health Planning Process in Primary Health Care

Sriatmi, Ayun; Fatmasari, Yunila

doi:10.15294/kemas.v14i2.11717

Cited by 2 publications

(2 citation statements)

References 14 publications

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“…The community assessment of the DSWs performance was very positive and this impacted highly on communities acceptance and satisfaction of the DSWs presence and performance. Satisfaction is the impact of the involvement [25] of all social groups in the community, initiated by DSWs in various Dengue virus control activities, in the community from the planning and implementation, to the evaluation stages. This evaluation was provided by the members of the community from various social roles and ages.…”

Section: Discussionmentioning

confidence: 99%

Impact of Dengue Surveillance Workers on Community Participation and Satisfaction of Dengue Virus Control Measures in Semarang Municipality, Indonesia: A Policy Breakthrough in Public Health Action

Sayono¹,

Widoyono²,

Sumanto

et al. 2019

Osong Public Health Res Perspect

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ObjectivesThe aim of this study was to assess community participation in Dengue virus control measures, and community satisfaction in the Dengue surveillance workers (DSWs) performance in Semarang municipality after 3 years of empowerment.MethodsA cross-sectional survey involved 1,018 selected participants from 12 groups of social roles in 141 villages in Semarang municipality, Indonesia. A direct interview was performed using a structured questionnaire to evaluate the acceptance, and satisfaction of the community towards the DSWs. The data were analyzed descriptively.ResultsThe majority of the members of the community considered that the DSWs play an important role in reducing Dengue cases, and vectors of the Dengue virus, as well as increasing the community participation in Dengue control measures. The survey showed that DSWs performance, attitudes, and abilities regarding their main tasks were perceived to be good.ConclusionOverall, people in Semarang municipality were satisfied with the performance of the DSWs, and considered them important enough to be maintained and strengthened in the future so that Dengue could be controlled. This new policy needs to be disseminated to other regions that may encounter the problems associated with Dengue virus.

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Section: Discussionmentioning

confidence: 99%

Impact of Dengue Surveillance Workers on Community Participation and Satisfaction of Dengue Virus Control Measures in Semarang Municipality, Indonesia: A Policy Breakthrough in Public Health Action

Sayono¹,

Widoyono²,

Sumanto

et al. 2019

Osong Public Health Res Perspect

View full text Add to dashboard Cite

show abstract

“…Datuan's research ( 2018) asserts that service speed is associated with work effectiveness. Research by Chasanah and Amanah in Sriatmi, Patriajati and Fatmasari (2018) shows that the service speed, discipline, and timeliness are determinants of patient dissatisfaction with PHC services.…”

Section: Responsiveness Dimensionmentioning

confidence: 99%

Parents’ Satisfaction With Measles Rubella Immunization Services for Schoolers During the Covid-19 Pandemic

Pradini

Sriatmi

Fatmasari

2022

JAKI

Self Cite

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Background: Measles Rubella (MR) immunization coverage for schoolers in Semarang City decreased to 92.7% in 2020 due to the COVID-19 pandemic. However, in practice, many parents still complain about MR immunization services for schoolers. Aims: This study aimed to determine parental satisfaction with MR immunization services during the COVID-19 pandemic. Methods: This quantitative study used a cross-sectional approach. Purposive and proportional sampling was used to select 102 samples. Data collection was done through questionnaire, and data were analyzed using the chi-square test and importance-performance analysis test. Results: The lowest suitability dimension level was tangibility (81.52%), followed by responsiveness (86.6%). The reliability dimension had the highest average conformity level (92.87%). The priority items for improvement were related to health workers’ compliance with the use of complete personal protective equipment (PPE), spacious immunization service rooms, registration officers’ responsiveness in giving directions, punctual immunizations distribution, polite and friendly registration services officers, as well as health workers’ initiative to remind parents about health protocols. Bivariate analysis showed there was no relationship between respondents’ characteristics and their satisfaction level. Conclusion: Parental satisfaction with MR immunization services for schoolers did not match their expectations; therefore, it is necessary to improve future immunization services.

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The Community Satisfaction and Participation of the Health Planning Process in Primary Health Care

Cited by 2 publications

References 14 publications

Impact of Dengue Surveillance Workers on Community Participation and Satisfaction of Dengue Virus Control Measures in Semarang Municipality, Indonesia: A Policy Breakthrough in Public Health Action

Impact of Dengue Surveillance Workers on Community Participation and Satisfaction of Dengue Virus Control Measures in Semarang Municipality, Indonesia: A Policy Breakthrough in Public Health Action

Parents’ Satisfaction With Measles Rubella Immunization Services for Schoolers During the Covid-19 Pandemic

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