1997
DOI: 10.2307/1252190
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The Company and the Product: Corporate Associations and Consumer Product Responses

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Cited by 1,946 publications
(1,120 citation statements)
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References 47 publications
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“…Although not specifically addressing corporate philanthropy, related marketing research indicates, in experimental settings, that corporate social responsibility often, but not always, leads to a positive effect on consumer attitudes (e.g., Brown and Dacin, 1997;Sen and Bhattacharya, 2001). Luo and Bhattacharya (2006) report that corporate social responsibility, as measured by Fortune's annual subjective ranking of the 'most admired companies,' is positively associated with customer satisfaction.…”
Section: Corporate Philanthropy and Revenuesmentioning
confidence: 99%
“…Although not specifically addressing corporate philanthropy, related marketing research indicates, in experimental settings, that corporate social responsibility often, but not always, leads to a positive effect on consumer attitudes (e.g., Brown and Dacin, 1997;Sen and Bhattacharya, 2001). Luo and Bhattacharya (2006) report that corporate social responsibility, as measured by Fortune's annual subjective ranking of the 'most admired companies,' is positively associated with customer satisfaction.…”
Section: Corporate Philanthropy and Revenuesmentioning
confidence: 99%
“…According to Turban and Greenging (1996) and Brown and Dacing (1997), consumers perceive a company by evaluating aspects such as the company's behavior and commitment to society (Higgins & Bannister, 1992). In this vein, Keller and Aaker (1992) highlighted the key role of innovation capacity, which influenced both the perceived quality and purchase intention of brands identified with the store's name.…”
Section: Store Social Imagementioning
confidence: 99%
“…Firms are especially concerned with their reputations with both employees and consumers. Firm reputational effects have an impact on corporate performance, particularly when negative consumer perceptions are formed (Brown and Dacin 1997). NGOs and watchdog groups track the moves of large corporations, monitoring instances of untoward or unethical behavior, or at least perceptions of such.…”
Section: Role Of Civil Societymentioning
confidence: 99%