“…Eight skills (leadership, planning, communication, teamwork, information seeking, problem solving, conflict management, and adaptability) were identified as the set of skills that managers use to successfully carry out their activity across a large number of jobs (e.g., Woo et al, 2008), and have been taken as a consensual reference. However, in the context of ICT, it seems appropriate to add a ninth soft skill taken from the same model (Entrepreneurial and Commercial Thinking), which various studies have established as a key skill for both internal and external entrepreneurship (e.g., Estrin et al, 2016), and is widely used by employers in various contexts (Accenture Universia 2007; Jung, 2015;Khairullina, et al, 2015). Table 2 shows a summary of the hypothesized signals.…”