The concept of decentralized and secure electronic marketplace

Serban, Constantin; Chen, Yingying; Zhang, Wenxuan; Minsky, Naftaly H.

doi:10.1007/s10660-008-9014-0

Cited by 29 publications

(14 citation statements)

References 13 publications

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“…There was no evidence in the case to suggest that trust issues were a barrier for local authorities adopting e‐markets, which is consistent with the findings of Zhang et al (2005), but inconsistent with the mainstream view in the literature (e.g. Archer et al , 2008; Choudrie et al , 2005; Hofstede et al , 2010; Ratnasingam, 1998; Serban et al , 2008). A number of factors may offer some explanation for this.…”

Section: Case Analysissupporting

confidence: 44%

A study of e‐market adoption barriers in the local government sector

Johnson

2012

Journal of Enterprise Information Management

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PurposeRecent changes in the UK political landscape have brought about cuts in public sector spending. Local authorities, in common with other public sector agencies, are required to make significant cost savings over the coming years. Procurement is an area of public sector administration characterised by considerable costs and inefficiency where the adoption of innovative technologies, such as e‐markets, can be deployed to effect significant costs savings. However, there are many barriers to the adoption of such technologies. The purpose of this paper is to explore and expound the factors that impede local authorities from adopting e‐markets and to present a learning opportunity for procurement managers and other stakeholders involved in technology adoption in local government and the wider public sector.Design/methodology/approachA case study based on in depth interviews with 17 senior level executives in e‐markets and local authorities on barriers to e‐market adoption in the local government sector is presented. The interviews were transcribed and subsequently coded and analysed using the qualitative data analysis software QSR N6.FindingsA number of factors (risk perception, knowledge deficits, trust, firm size, and organisational readiness) pertaining to Johnson's framework of e‐market adoption barriers were found to affect e‐market adoption and use in the local government sector. Importantly, the study also found factors that are idiosyncratic to the sector that impinged on e‐market adoption.Research limitations/implicationsThe scope of the study is limited to examining such barriers from a buy‐side local authority perspective, the findings of which may have implications for the adoption of e‐markets and other e‐procurement technologies in the wider public sector and beyond. The paper also makes a contribution to the literature on e‐market adoption by adding to the body of knowledge relating to institutional theory.Practical implicationsThe case study can help local authority and other public sector procurement managers, academic researchers, practitioners, consultants and other professionals involved in technology adoption better understand, and find practical ways to offset, the barriers that impinge on the adoption of e‐markets and other innovative technologies that can reduce costs within public sector organisations.Originality/valueE‐market adoption has the potential to realise a number of significant cost saving benefits within and between organisations. However, such benefits cannot be realised if there are barriers to their adoption and full utilisation. To date, research on the dynamics of e‐market adoption has largely focused on private sector enterprises with few studies examining this phenomenon in public sector environments. Therefore, e‐market adoption in the public sector has received limited attention in the literature over the past decade. This study examines, and provides empirical evidence of, barriers to e‐market uptake and usage in the local government sector in order to act as a starti...

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Section: Case Analysissupporting

confidence: 44%

A study of e‐market adoption barriers in the local government sector

Johnson

2012

Journal of Enterprise Information Management

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“…We are currently working on how to test new levels of social use context and service scalability by providing the VR enabled smartphones to the land owners so that they can use and familiarize themselves with the application in other social context with their friends and family. With this research, the interplay of scalability, trust and engagement will be further investigated [49]. By giving better tools to a customer for decision-making may increase customer engagement and simultaneously help in scaling the service by empowering the customer(s) to participate to the co-defining the solution.…”

Section: Conclusion and Further Researchmentioning

confidence: 99%

Scaling Consultative Selling with Virtual Reality: Design and Evaluation of Digitally Enhanced Services

Mattila

Tuunanen

Holopainen

et al. 2018

Exploring Service Science

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Virtual, augmented, and mixed reality technologies allow creation of powerful customer experiences and illustrative demonstrations especially in use cases that benefit from spatial visualizations. Our study focuses on the natural resource management sector and digitalizing of consultative selling process. More specifically, we look at how to improve customer engagement with the use of virtual reality (VR) and thus digitally scale consultative selling. In this process, a VR application is used to demonstrate various management operations and their economic results. Design research methodology is applied to a pre-development phase and three application development iterations between 2016 and 2018. Data consists of user interviews and video observations (N=129) during various development iterations and three application development plans. The results show that VR offers an emotionally engaging and illustrative tool in consultative selling. Further, it opens a novel way for interaction between the salesperson and customer and possibilities to scale consultative selling digitally, emphasizing the role of trust.

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“…For example, suppose that our server is a travel agent that provides for the following kind of conversation: A client x may request to reserve the right to buy a certain ticket at a particular price p, within a grace period t. If the server agrees, it should sell that ticket to x, if x pays for it within period t-which means, in particular, that the server should not sell that ticket to anybody else within this time period. (Note that an LGI law that enforces such a promise, in a different context, has been described in [21]. )…”

Section: Laws Of Individual Agentsmentioning

confidence: 99%

On the Dependability of Highly Heterogeneous and Open Distributed Systems

Minsky¹

2018

JSEA

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This paper introduces an architecture of distributed systems that facilitates the implementation of a substantial range of dependable system properties, i.e.,properties that span an entire system, or a set of components dispersed throughout it. This architecture, called GDS, for governed distributed system, governs the system by controlling the flow of messages between its actors, independently of the internals of the interacting actors. This governance is done via an enforced collection of interaction laws organized into a modular and conflict free hierarchical ensemble. This ensemble of laws is sensitive to the history of interaction; and it is enforced in a decentralized manner, and is thus scalable. The dependable system properties that can be implemented under GDS can have the following beneficial consequences, among others: a) the ability to establish regularities over the system, rendering it more coherent, and easier to reason about; b) the ability to provide a degree of trust among the disparate actor of the system; and c) the ability to ensure compliance with interaction protocols that are essential for distributed computing. Consequently, the GDS architecture can have a significant impact on the following important system qualities: security, fault tolerance, auditability, and manageability.

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The concept of decentralized and secure electronic marketplace

Cited by 29 publications

References 13 publications

A study of e‐market adoption barriers in the local government sector

A study of e‐market adoption barriers in the local government sector

Scaling Consultative Selling with Virtual Reality: Design and Evaluation of Digitally Enhanced Services

On the Dependability of Highly Heterogeneous and Open Distributed Systems

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