The Concept of Work-Life Balance and Practical Application for Customer Services of Banks

Lestari, Dirga; Tricahyadinata, Irsan; Rahmawati, Rahmawati; Darma, Dio Caisar; Maria, Siti; Heksarini, Ariesta

doi:10.24252/minds.v8i1.21121

Cited by 5 publications

(4 citation statements)

References 25 publications

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“…Job satisfaction, like work job stress, is regarded as an important predictor and has a significant inverse relationship with turnover intention (Navajas-Romero et al, 2020). Adequate flexibility can solve the problem of worklife balance (Lestari et al, 2021), because the goal of flexible work arrangements is to improve inter-role conflict, which will attract workers, particularly those who face competing demands (Irawanto et al, 2021). Work-life balance policies aid in job stress reduction (Saerang et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

The Influence of Interpersonal Conflict, Job Stress, and Work Life Balance on Employee Turnover Intention

Ahmad¹

2022

JHED

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Staff providing services to clients is a common feature of the private sector. To remain competitive, the private sector must maintain high-quality and consistent services. The aim of this study to analyze the influence of interpersonal conflict, job stress, and work life balance on employee turnover intention. Quantitative research was applied to measure the current study. A random sampling method was used to gather data. The researchers distribute 120 questionnaires. 112 questionnaires were received but only 104 questionnaires were valid. The findings revealed that the value B for Interpersonal conflict factor is .611 (.611>0.01) therefore first research hypothesis was supported. The value B for Job stress factor is .599 (.599<0.01) therefore second research hypothesis was supported. The value B for Work life balance factor is .643 (.643>0.01) therefore third research hypothesis was supported. Although the literature shows that turnover has a negative impact on many organizations, this study provides evidence that this relationship has an impact on the pesticide sector in this region.

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Section: Introductionmentioning

confidence: 99%

The Influence of Interpersonal Conflict, Job Stress, and Work Life Balance on Employee Turnover Intention

Ahmad¹

2022

JHED

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“…Perceptual difference on the basis of gender, faculty involvement, designation, age and mode of residence has been noted on work-life balance (Poudel, 2019). Lestari et al (2021) indicate that worklife balance policy has affected employee loyalty, turnover intentions, and job performance. Employee loyalty also plays an essential role in job performance and turnover intentions.…”

Section: Literature Reviewmentioning

confidence: 99%

Work-life Balance of Nepalese Commercial Banking Employees in Pokhara

Dhungana,

Dawadi

2024

Nep. Mgt. Rev.

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Work-life Balance is the balance between family life and job life of an individual. The work-life balance is an individual. The work-life balance is an important dimension which can support to increase job satisfaction. The purpose of this study was to examine the work-life balance among commercial banking employees in Pokhara. Non-managerial level commercial banking employees were the respondents of the study. Convenience sampling technique was used to determine the number of respondents. Data were collected from 209 (102 male and 107 female) respondents through self structured questionnaires. This study was conducted to fulfill the gap and to cover a broad area of WLB. Work Family conflict (WFC) and Family work Conflict FWC were studied to know WLB. Statistical tools, mean, standard deviation, Independent sample t-test, one-way ANOVA. The findings of the study indicated that both WFC and FWC of WLB dimension influence on the work-life balance of commercial banking employees. The commercial banking employees Human resource management team should maintain work-life balance among employees for better and sustainable performance. The future researchers need to research study with covering work life balance on other nature banking institution employees and if commercial banking employees then on managerial employees.

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“…Goals are expectations. Lestari et al (2021) explains that a person's performance can be measured based on 6 criteria resulting from the job in question as follows:…”

Section: Performancementioning

confidence: 99%

Influence of HR Competence and Organizational Culture on Employee Performance in the Regional Financial and Asset Board of Paser Regency

Mariyani

Aripin

Darmanto

2023

IJCSE

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Today, employee performance is not only determined by organizational culture, but also competency skills. Speaking of institutional progress, the key internal aspect that must be developed is HR competency. Then, another internal pillar is the strategy to create a harmonious organizational culture climate. This paper serves to determine the causality between HR competence and organizational culture on employee performance. Quantitative models by path analysis are implemented to investigate direct as well as indirect linkages. The study motif focuses on a survey approach that digs up information about variable items to employees at the Regional Financial and Asset Board of Paser Regency. A total of 66 respondents were invited to be interviewed openly. The sample is sampling in nature, where the population size is <100 informants. Supporting equipment uses questionnaires and documentation sessions. Empirical results found that HR competence and organizational culture have a significant effect on employee performance, where the statistical output explains that ρ <0.05. Then, the SPSS output also concludes that HR competencies play a role in a pattern of significant linkages between HR competencies and employee performance (ρ <0.05). Finally, this paper contributes to a theoretical and practical extension to the stakeholders. Expectations on the future agenda need to consider other elements outside the model discussed, which have implications for the performance of government officials.

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The Concept of Work-Life Balance and Practical Application for Customer Services of Banks

Cited by 5 publications

References 25 publications

The Influence of Interpersonal Conflict, Job Stress, and Work Life Balance on Employee Turnover Intention

The Influence of Interpersonal Conflict, Job Stress, and Work Life Balance on Employee Turnover Intention

Work-life Balance of Nepalese Commercial Banking Employees in Pokhara

Influence of HR Competence and Organizational Culture on Employee Performance in the Regional Financial and Asset Board of Paser Regency

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