The consideration of organizational issues during the systems development process: An empirical analysis

An investigation of the factors affecting the successful treatment of organisational issues in systems development projects

“…This result is significant because whilst many previous studies have attempted to quantify the perceived importance of organisational issues [Long, 1987;Ewusi-Mensah & Przanski,1991;Doherty & King, 1998], no previous research has been identified that explicitly explores the extent to which senior IT executives perceive their project teams are successful in their treatment. The primary reasons for organisations having problems with the treatment of organisational issues are likely to be because of their intangible and politically sensitive nature.…”

“…The results presented in the previous section are based on a large scale survey of senior IT managers and build on the findings of a previous small scale exploratory research [Doherty & King, 1998]. The size of the sample has enabled more detail to be explored and more relationships investigated, leading to greater insight and more confidence in suggesting implications, from both a practitioner and research perspective.…”

“…Assessment of costs and benefits Fitzgerald(1998) Alignment with information systems strategy Fitzgerald(1998) Prioritisation of tasks, in line with organisational needs Doherty & King (1998) Assessment of future needs of organisation Doherty & King (1998) Re-engineering of business processes Davenport (1993) Clegg et al (1997b); Markus & Robey (1983) Consideration of job redesign implications Eason (1988); Hornby et al (1992) …”

“…This exercise generated 64 useable responses that were of sufficient interest and importance to have been already published in their own right (Doherty & King, 1998). In essence, this initial study constituted an extensive pilot study that allowed a number of important enhancements to be made to the questionnaire prior to the distribution of the main survey.…”

“…To help fill this gap, a research project was initiated to explore IT executives' perceptions of the relative importance of organisational issues and to investigate the approaches that are typically adopted for their treatment. The preliminary results of this project, based on the 64 responses that were received from a small-scale exploratory study, have already been published (Doherty & King, 1998). After critically appraising the results of this preliminary study, an enhanced questionnaire was developed and distributed to a more representative group that yielded a substantially larger sample (over 600 responses).…”