2016
DOI: 10.1080/00207543.2016.1246763
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The construction and application of Six Sigma quality indices

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Cited by 65 publications
(40 citation statements)
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“…Due to the important role played in manufacturing systems, IJPR has dedicated considerable attention to Six Sigma, and a significant branch of research dealing with tools and methods to support Six Sigma activities can be identified. Among them, work on process capability indexes for the determination of process quality levels has aimed at providing valuable references by which to guide efforts targeted at improvement (Chen, Chen, and Chang 2017). Wu, Jiao, and He (2009) have worked on innovating conventional statistical process control methods for quality control, demonstrating the potential in decision support, not only for manufacturing systems, but also for non-manufacturing contexts, such as supply chain management, office administration and the health care industry.…”
Section: Six Sigma Tools and Methods Developmentmentioning
confidence: 99%
“…Due to the important role played in manufacturing systems, IJPR has dedicated considerable attention to Six Sigma, and a significant branch of research dealing with tools and methods to support Six Sigma activities can be identified. Among them, work on process capability indexes for the determination of process quality levels has aimed at providing valuable references by which to guide efforts targeted at improvement (Chen, Chen, and Chang 2017). Wu, Jiao, and He (2009) have worked on innovating conventional statistical process control methods for quality control, demonstrating the potential in decision support, not only for manufacturing systems, but also for non-manufacturing contexts, such as supply chain management, office administration and the health care industry.…”
Section: Six Sigma Tools and Methods Developmentmentioning
confidence: 99%
“…This study is based on six-sigma DMAIC quality methodology which provides information about the decision-making power for particular type of problem and the most significant tool for improvement of that type of problem in which data used must come from a stable process (under statistical control: Chen et al 2017).…”
Section: Conclusion and Discussionmentioning
confidence: 99%
“…Apparently, the SSQIs proposed by Chen et at. [11] can be seen as the function of accuracy index and precision index; therefore, they can adequately display the causes of poor process quality (i.e., insufficient accuracy or insufficient precision) to determine the factors of process performance. Based on this, the indices can be re-defined as the following:…”
Section: Manufacturing Process Quality Evaluation Indexmentioning
confidence: 99%
“…Only when all quality characteristics meet the required level can the product be regarded as satisfactory. The manufacturing process performance evaluation chart proposed by Chen et al [11] can be used to simultaneously evaluate nominal-the-best, the-larger-the-better, and the-smaller-the-better quality characteristics. δ is used as the x-coordinate and γ is used as the y-coordinate to analyze whether the accuracy and precision of process quality characteristics meet the required level.…”
Section: Construction Of Evaluation Model Of Manufacturing Process Qumentioning
confidence: 99%
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